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mattmcgillan
Level 7

Out of date DAT

I just ran MVT because my last update was taking too long...and found this error:

DAT and Engine 1 DAT / Engine update
DAT not Up-to-date
Expected :
Existing: 7014
Engine Up-to-date
Expected : 5200
Existing: 5500
Top Issues OK
Top Issue: Corrupt DAT issue
SYSTEM OK

Is this a major worry?

Matt

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20 Replies
exbrit
Level 21

Re: Out of date DAT

What is your DAT?  Open SecurityCenter and click About.  If it's only 1 or even 2 behind then it's probably just a slow server problem, if it's more then you should perhaps think back as to what may have corrupted McAfee.  Things that come immediately to mind would be infections, use of registry cleaners etc.

Let me know if it is in fact up to date after right-clicking your desktop icon and selecting Update.

Note SecurityCenter version 12 and above do not use DAT's but they use Engine updates instead.

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mattmcgillan
Level 7

Re: Out of date DAT

My details are:

McAfee SecurityCenter

Version: 11.6

Build: 11.6.477

Affld: 105-345

Language: en-gb

Late update 08/03/2013

When I update the downloads just go to 100% without seeming downloading anything.

Any ideas?

Matt

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exbrit
Level 21

Re: Out of date DAT

It looks like your software has become corrupted somehow.

Try uninstalling via Control Panel > Programs > Uninstall a Program (Add or Remove in XP)

Then run the MCPR cleanup tool from HERE.

Reboot and reinstall from your online account.

By the way what operating system and service pack is this and is it totally up to date, including parts you may not use, i.e. Internet Explorer?

.

Message was edited by: Ex_Brit on 16/03/13 8:57:34 EDT AM
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mattmcgillan
Level 7

Re: Out of date DAT

I've just run MVT again.  The results are:

MVT Information
MVT Version :7.1.0.2483
System Information
Operating System :Microsoft Windows 7 Home Premium Edition(Build 7601)
Service Pack :Service Pack 1.0
Language :0809
Internet Explorer Version :9.0
Internet Explorer Language :en-gb
System Drive Type :NTFS
Physical Memory Available :2853424
Physical Memory Total :4051480
Virtual Memory Available :6109820
Virtual Memory Total :8101104
System Architecture :Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Date Time :03/16/2013 12:49:20
Time Zone :GMT -00:00
Product Details
Product Name:VirusScan
Product Version:15.6.245
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
DAT and Engine 1 DAT / Engine update
DAT not Up-to-date
DAT: Expected :
Existing : 7015
Top Issues OK
SYSTEM OK

Product Name:QuickClean and Shredder
Product Version:11.6.164
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:SecurityCenter
Product Version:11.6.477
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Patches OK
Top Issues OK
SYSTEM OK

Product Name:SiteAdvisor
Product Version:3.6.187
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:Personal Firewall
Product Version:12.6.186
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:Parental Controls
Product Version:13.6.126
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:AntiSpam
Product Version:12.6.144
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Untitled.png

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exbrit
Level 21

Re: Out of date DAT

OK, see my previous post.   If the reinstall doesn't help then contact Technical Support, it's free by phone or online chat and linked under Useful Links at the top of this page.

Once sorted out I recommend you install IE10, as it's finally been released for Windows 7.

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mattmcgillan
Level 7

Re: Out of date DAT

OK...I have just uninstalled then reinstalled as instructed.  I then updated and it downloaded and installed updates OK.  My details now read:

McAfee SecurityCenter

Version: 11.6

Build: 11.6.477

Affld: 105

Language: eng-gb

Late update: 16/03/2013

I then ran MVT and it came up with four issues....but....I did not allow MVT to fix them.  The issues found were:

MVT Information
MVT Version :7.1.0.2483
System Information
Operating System :Microsoft Windows 7 Home Premium Edition(Build 7601)
Service Pack :Service Pack 1.0
Language :0809
Internet Explorer Version :9.0
Internet Explorer Language :en-gb
System Drive Type :NTFS
Physical Memory Available :2416948
Physical Memory Total :4051480
Virtual Memory Available :5976356
Virtual Memory Total :8101104
System Architecture :Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Date Time :03/16/2013 13:55:43
Time Zone :GMT -00:00
Product Details
Product Name:VirusScan - McAfee SecurityCenter
Product Version:15.6.245
Language:en-gb
Partner:Dell
Health Check Details
Registry 2 Registry key(s) incorrect
Expected Registry Value not Present
Expected : 60
Existing : 600
Key: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\On Access Scanner\McShield\Configuration ScanProcessesDelaySeconds
Expected Registry Value not Present
Expected : ini log txt trc
Existing : ini log txt trc wiki-publisher log1 evtx mui
Key: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\On Access Scanner\McShield\Configuration SmoothWritesExtensions
File OK
Process OK
Service OK
COM OK
DAT and Engine 1 DAT / Engine update
DAT not Up-to-date
DAT: Expected :
Existing : 7015
Top Issues OK
SYSTEM OK

Product Name:QuickClean and Shredder - McAfee SecurityCenter
Product Version:11.6.164
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:SecurityCenter
Product Version:11.6.477
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Patches OK
Top Issues OK
SYSTEM OK

Product Name:SiteAdvisor
Product Version:3.5.229
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:Personal Firewall - McAfee SecurityCenter
Product Version:12.6.186
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:Parental Controls - McAfee SecurityCenter
Product Version:13.6.126
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:AntiSpam - McAfee SecurityCenter
Product Version:12.6.144
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Should I allow MVT to try and fix these issues or not?

Matt

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exbrit
Level 21

Re: Out of date DAT

Yes, and run it again if necessary.  If it fails contact Technical Support.

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karthiks
Level 12

Re: Out of date DAT

Mattmcgillan,

Run the MVT again and fix the issues. Once the issue gets fixed, rerun the MVT. Post the logs

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mattmcgillan
Level 7

Re: Out of date DAT

karthiks,

Still getting an DAT error message.

The latest log reads:

MVT Information
MVT Version :7.1.0.2483
System Information
Operating System :Microsoft Windows 7 Home Premium Edition(Build 7601)
Service Pack :Service Pack 1.0
Language :0809
Internet Explorer Version :9.0
Internet Explorer Language :en-gb
System Drive Type :NTFS
Physical Memory Available :2433212
Physical Memory Total :4051480
Virtual Memory Available :5957504
Virtual Memory Total :8101104
System Architecture :Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Date Time :03/18/2013 18:05:30
Time Zone :GMT -00:00
Product Details
Product Name:VirusScan - McAfee SecurityCenter
Product Version:15.6.245
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
DAT and Engine 1 DAT / Engine update
DAT not Up-to-date
DAT: Expected :
Existing : 7017
Top Issues OK
SYSTEM OK

Product Name:QuickClean and Shredder - McAfee SecurityCenter
Product Version:11.6.164
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:SecurityCenter
Product Version:11.6.477
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Patches OK
Top Issues OK
SYSTEM OK

Product Name:SiteAdvisor
Product Version:3.6.187
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:Personal Firewall - McAfee SecurityCenter
Product Version:12.6.186
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:Parental Controls - McAfee SecurityCenter
Product Version:13.6.126
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Product Name:AntiSpam - McAfee SecurityCenter
Product Version:12.6.144
Language:en-gb
Partner:Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK

Untitled.png

When I go

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