cancel
Showing results for 
Search instead for 
Did you mean: 
kimscottuk
Level 7

Not seeing any menu when opening security centre

Although i know its been updated as i see it in the tool bar when i open the security centre there is no menu to click on and I can not do a scan and I need to do one, has anyone have any ideas?

0 Kudos
7 Replies
exbrit
Level 21

Re: Not seeing any menu when opening security centre

What operating system and service pack and what browser version is this?  More importantly if you are using a browser other than Internet Explorer what version of IE is installed, regardless?

0 Kudos
kimscottuk
Level 7

Re: Not seeing any menu when opening security centre

Its on windows xp service pack 2 and it was ok 2 weeks ago then since saturday it isn't Its been used on the computer since september fine.

Message was edited by: kimscottuk on 22/03/10 14:55:16 CDT
0 Kudos
Dinz
Level 16

Re: Not seeing any menu when opening security centre

Hi Kim,

Please let us know what browser you use in the computer ?
IF Internet explorer , please click on tools – Click Help and let us know the version and the cipher strength.

Regards,
Dinesh K

0 Kudos
exbrit
Level 21

Re: Not seeing any menu when opening security centre

Kim,

Dinesh is best qualified to sort this out for you but once it's sorted out I strongly advise you to update to SP3 and there is help with that here: http://community.mcafee.com/thread/2007

Message was edited by: Ex_Brit on 22/03/10 5:09:16 EDT PM
0 Kudos
kimscottuk
Level 7

Re: Not seeing any menu when opening security centre

version 8.0

cipher 128-bit

would re installing it do any good as thats what i've thought about trying

0 Kudos
Dinz
Level 16

Re: Not seeing any menu when opening security centre

Hi ,
Click start – run and then type regsvr32 jscript.dll and click ok
Repeat again ; Regsvr32 vbscript.dll and click ok

Then try to open security center , If the issue still persists , run the mcpr tool from here and restart the computer.
Reinstall the products from your account page . Kindly report back if any issues

Regards,
Dinesh K

0 Kudos
kimscottuk
Level 7

Re: Not seeing any menu when opening security centre

Thankyou I will give it ago

0 Kudos