Showing results for 
Search instead for 
Did you mean: 
Level 7

Not protected, cannot fix problem due to an error.

My computer has recently started crashing, the only way I can even use it is to start in safe mode. The internet connection does not work in safe mode, which I believe means that the internet connection is the source of the problem.

McAfee says, "Part of your protection must be fixed. Click fix now." When I do it says the problem cannot be fixed due to an error.

I am using Windows Vista, and my browser is Firefox.

What do I do? I'm really frustrated and don't have time to mess around. I don't think I'll ever be going with McAfee again or recommending it to anyone, especially since you have to PAY to talk to someone on the phone for a service that is not working, at no fault of mine. This is just ridiculous.

Please help! :confused:
Tags (2)
0 Kudos