I have just purchased the mcAfee total protection online.
When i get to the download page, its times out and says
Firefox can't establish a connection to the server at download.mcafee.com.
I Have no idea why this is coming up. I Have tried to download on both Mozilla and Internet Explorer, and i get the connection timeout both times?
Any help would be very much appreiciated.
Could you please let us know the following information on this ;
What is the computer’s operating system ?
How is the computer currently connected to internet ? (dsl/wireless/cable)
Do we have any other security software installed in the computer ?
Moving thread to security center 10 - 2010
on 3/31/10 7:37:44 AM GMT-06:00
> Please click start – Click start search
Type drivers – open the folder that says 'etc'
In the next window , right click on the file Host and open it with a notepad
Make sure that the last line displays 127.0.0.1 any entry below this can be deleted and save the host file.
>Click start – Click start search
Type cmd, right click on cmd and select Run as administrator
In the command prompt window type ping download.mcafee.com and ensure that you receive a valid ip address and not 127.0.0.1 , Kindly update me on the status .
McAfee Community Moderator
In the command prompt window type ping download.mcafee.com and ensure that you receive a valid ip address and not 127.0.0.1
when i did this step i dont get a IP address i get 127.0.01