I just bought a new pc, second day now, ever since yesterday when I installed the total protection pack, my PC freezes a lot. It's the same as it says here, not gonna read through 47 pages though. Did read some stuff about the coding with HP printers but I don't have this one.
My pc consists of a i7 2600k processor, 8GB ram, Radeon HD6970, Bigfoot killer network card, windows 7 and other things. I keep getting this freeze even when I'm just listening to music, killing the process works but it comes up pretty fast and the freezes jump up as well then. Contact me via mail if I can help in any way.
Just a quick question. Did you have any other virus protection on your computer before McAfee? Or did the computer come with McAfee?
just the standard windows stuff... Completely new rig since yesterday untouched by any software except windows and drivers.
I fixed it for now by changing the 'run as' to windows vista SP 2 ( since it all worked fine on my other pc which had vista ) and I run the process as administrator now. Haven't had a problem for an hour now I think, been playing the games I played before while having the problem and everything is running fine. Hope it's fixed this way.
Hmm... That's weird. Could you double-click your M icon (by your clock) and tell me... do you see "About" in the top-right corner?
May not be a McAfee problem. I see plenty of articles on the Microsoft support website detailing scenarios where Windows 7 suddenly starts freezing up.
@rouffious : I guess Windows 7 came with the new PC. All the same, could you log on to Microsoft Updates and check that there are no updates, Critical or Optional, available for your machine?
Some of the articles I mentioned are in the links below -
Article ID: 2265716 - "A computer that is running Windows Server 2008 R2 or Windows 7 stops responding randomly"
Article ID: 979149 - "A computer that is running Windows 7 or Windows Server 2008 R2 becomes unresponsive when you run a large application"
Article ID: 976418 - "After you change the SATA mode of disk devices to use the AHCI specification, the computer or certain applications randomly stop responding for 60 seconds or for longer in Windows 7 and in Windows Server 2008 R2"
Article ID: 2465772 - "An application or service that uses Winsock API or Winsock Kernel API may randomly stop responding in Windows Server 2008 R2 or in Windows 7"
I would also suggest you go to http://support.microsoft.com/fixit/ and run a few diagnostics particularly under the " " header, and especially the one entitled "Playing video files crashes or freezes Internet Explorer or Windows". That may not have anything to do with it, but drivers are a common cause of Windows problems.Message was edited by: Hayton on 29/07/11 17:33:28 IST
Though it perhaps not being a McAfee problem, it's still the process of the mcsvhost.exe that hogs up the CPU when the freeze occurs. I'll check the support but I doub't it's going to help. ThanksMessage was edited by: rouffious on 7/29/11 11:40:28 AM CDT
Rouffious, you might consider this. Do the MS updates, just to be on the safe side, and if you have google desktop try disabling that for a minute to test. I had someone with that issue the other day, just doing a sanity check. Then you could try a clean reinstall (uninstall with the control panel, run mcpr.exe, then reboot and reinstall).
I would recommend contacting support and logging a ticket if reinstalling doesn't resolve the issue.
My pleasure, please let me know how it goes! If I can help more, I'm happy to do so!!