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Need help, McAfee total protection not working properly

Hi

This is my first time on this forum.  I keep getting this Windows Installer pop-up called "Status"  It says to insert the Status disk and when I press cancel or ok another window pops up that says"Installation package for the product Status cannot be found,  Try the installation again using a valid copy of the instalalation package, status.msi"  This thing does not go away and I feel it is causing issues with McAfee: 1.  computer freezes up with I run the PC scan  and  2. I can't back-up my files. McAfee total protection says that my PC is protected and everything is active!  Furthermore I can't install Window's security updates either and the computer has become verrrrrrrrrrry slow.  Virtual technician did not get installed either.  PLEASE ADVICE

sufster75

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newjack
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Re: Need help, McAfee total protection not working properly

Hey sufster75,

The virtual tech can be installed from this link.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Not sure what happened with the install.You could try the MVT 1st then see what it says for now.You may also be able to manually get the updates.

                                                                                                                          good luck, Jack

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