The icon in the taskbar disappears sometimes, mostly when my girlfriend is playing games within Facebook, after system suspend mode, or update.
If I open the program from the desktop shortcut, the icon shows up, and UI says firewall and other componentes are running, all green.
But I noticed that while the icon is missing the firewall does not log any activity.
Is it possible that firewall is off while the icon is missing?
I ran CurrentPorts while icon is gone and mcshield activates when I open Chrome. And mfefire.exe is present in the Taskmanager.
I did not checked if McUIcnt.exe if off as someone reported in another post.
Security Center 12.8.992
1 run the virtual technician it might find something corrupt though it now is more aimed at the newer versions than 12.8 .
2. Uninstall and reinstall the product as per
3 contact support after you have tried 1, 2 and 4
4. Do a few tests with some of the free scanners included in the link below. with getsusp add your email address to its preferences and with Malwarebytes use the free version not the free trial.