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eSeong
Level 7

Mcshield.exe high usage memory

I dunno there's any thread posted here.

but currently mine is increasing. Is there any solution ?

Here's are some of the pictures =)



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7 Replies
eSeong
Level 7

RE: Mcshield.exe high usage memory

i still cant get any reply =(

any of the technician that can help me about it ?
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Dinz
Level 16

Re: RE: Mcshield.exe high usage memory

Hi,
Sorry for the delayed response, Are you still facing the issue with mcafee, if so please confirm the following,
What is the computers operating system & ram size ?
Do you have any other security softwares installed?

Regards,

Dinesh K

Mcafee Online Community Moderator

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Hashmat
Level 7

Re: RE: Mcshield.exe high usage memory

hi,

I have the same problem, I am running windows XP service pack 2  3.00 GHz and 1 GB ram

Whenever I plug my system with internet or network, Mcshield.exe CPU usage goes to 97% and my system getting slow.

Anyone can help me, any solution without reinstalling McAfee?

Thank you in advance.

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Kalpana
Level 8

Re: RE: Mcshield.exe high usage memory

Hello,

Usually Mcsheild takes a lot a CPU if there is a possibility of a virus infection or a virus trying to infect the computer. Run a mcafee full scan additionally you can also scan the computer using malware bytes.

Reply if you still have a problem

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Hashmat
Level 7

Re: RE: Mcshield.exe high usage memory

Hello,

Still the same problem, I did a full scan nothing found, and I am sure there is no virus on my computer, I think there must be file corrupted on McAfee directory,

Is there any virtual technician for McAfee total protection?

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Dinz
Level 16

Re: RE: Mcshield.exe high usage memory

Hi Hashmat,
For you information ,
Mcafee Virtual technician is a tool designed with compatibility to all mcafee home products.
Try running the tool from http://mvt.mcafee.com and post me the session id so that I could review the report and update you .

Thanks,
Dinesh K
McAfee Online Community Moderator

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Hashmat
Level 7

Re: RE: Mcshield.exe high usage memory

Thank you Dinz,

But I have already removed McAfee, maybe reinstallation solve my problem. Because McAfee Virtual Technician 5.5 log file was showing more than 21 file missing in my McAfee directory.

I will let you know if I face again the same problem after reinstalling.

Thank you

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