Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

Mcshield.exe has encountered a problem and needs to close

I keep getting this message when I startup my computer, McShield.exe has encountered a problem and needs to close.

this is the error signatureszAppName:Mcshield.exe  szAppVer: szModName:McShield.exe szModVer:

oflset:O0008473 or cflset:O0008473

this is the erroe report content: C\DOCUME~1\David\LOCALS~1\Temp\WER51c8.dir00\Mcshield.exe.mdmp


thanks for any help that you can provide

1 Reply
Level 14
Report Inappropriate Content
Message 2 of 2

Re: Mcshield.exe has encountered a problem and needs to close

Can you run the McAfee Virtual Technician tool to see if it can repair this error? Technical Support Chat may be able to help you resolve this also. Both can be accessed under Useful Links at the top of this page.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community