I do not know who else to contact about this issue. 1st note: I was having no troubles with my last version of McAfee and frankly, now I do not remember that version, but I believe it was like 11.0 -----!
However, now since they insisted that I have this new McAfee 12.8 version and it had to be installed on my computer [ I have WINXp Home Ed. w /SP3 ] yet, nothing helps to stop my 'A ' drive from contanting reading [ and these clicking noises are driving me nuts] once the M' [for McAfee] loads on my taskbar, the clicking starts.
I have had at least already tried to discuss my first problem with this Auto update install -- as the Real Time scanning would not stay on to scan my system .... so I called and the first or second once I was sent to the 2nd tier per a call back [ as the other tech I was waiting on never called back until 7:00 pm that night.... and this AOL McAfee - tech support reps did all sorts of odd things to my computer - including uninstalling some items that I believe should have been left alone, [although my Microsoft support did reinstall these missing items] by taking anything that related to McAfee or it's name out of my computer. I really did not like it that he uninstalled or removed some other items that came with my computer such as my Dr. Watson [or called PC DOC]. He went so fast -- honestly, even taking notes -- I could not keep up.... and he was in my system registry too.
Adding, I have tried everything that I know and I have fixed my own computer for years now -- and maintained it too, however I am no expert. Yet, out of frustration with this A drive noise, I suggested to one [last] rep on 03-17-2014 that we try another full uninstall/reinstall. However, the A drive issue started again and with that Unintall and reinstall -- and I believe he tricked me by he placing some items in my Recycle bin that day. As this A drive was [at that point] NOW not making noise anymore and my Real time Scanning was working, but once I emptied the Recycle Bin... it was at it again. Plus, I have seen that my Quick Clean feature was not in it place now either. As that area in my navigation section was EMPTY --- until I deleted those items in my recycle bin, and did a full shutdown and then restarted my computer. Honestly, all I can now guess MIGHT work is or my only known other option NOW maybe [at this point], is to now uninstall and thus reinstall my Aol Desktop 9.7 Revision : 4343.30, as McAfee is known to in time also get corrupted by AOL as that is normally the tech support suggestions from the past, too.
However, since I have tried disk check, defragging, doing full restarts, and checking the Disk Check/Volume too at restart, as this helped once, or I assumed it did! Yet, NOTHING seems to fully stop now my 'A' drive from being lit up and click click or tap tap tapping as it is trying to read it - by the sounds it makes, YET I know that there is nothing for it to read and it will not stop. The light just keeps flashes on and off like a flash and then, it click click clicks, or it will go into this real contant loud clicking noise.
I just dont know how better to describe this problem, and I surely do not know how to fix -- besides getting rid of McAfee totally. But again, my AOL is free but I am paying for McAfee Security Center through my AOL Special Edtion. Plus, I cannot show you by attaching any files, as it appears everthing is functing properly --- and its a noise .... HELP!
Do you get any message such as this one when you insert a disk in Drive A?
If so then have you tried clicking on "Don't scan" to see if the noise stops.
When you say Drive A, are yoiu still using old 3.5 inches floppy disks? they are very old indeed in this day and age. All my new machines (3 in total) don't have A drives at all. Only USB ports.
Honestly, with it constaning reading -- NO! I have not tired to put a disk in the A drive as I am not sure what that would do to it or even if it being lite would allow me to try, so I didnt yet.
And NO --- I only see that screen in McAfee when it is trying to check my removable printer and I just recently today, asked it to stop asking to scan my printer as there is no need.
My A drive it no removable! Though, I normally do not use it, But yes, the only 3.5 disk... and yet, I only use the A drive when I want to make a current Recovery Diskette... though I do have the option in my bios as it is set to request the CD-Rom instead. I have WIN Xp Home Edtion. Really no A drive in the new machines huh! I have learned a new thing today. Only USB ports. WOW! I have had this computer for over 10-12 years now....
Wow --- I tried putting a DISk In the A drive... it shut up -- finally -- The noise it gone. Why I do not know, excpet that it has something to I guess read now, though it is a blank unformatted DISKette, but it is ok to leave an empty diskette in there -- such as when I do a restart?
You can also disable the Floppy Drive in Device Manager as a temporary workaround..!
do not leave a good floppy it might be accessed too many times- better disable it unless you really use floppy drive
Thanks for all the advice as I appreciate it ....
However, the problem has fixed its self - sort of speaking, as I left a diskette in the A' drive accidenty at shutdown the other day and amazingly - once I restarted the computer that next day, it showed on the screen that I had to remove the diskette and hit any key to restart my computer.
Thus, as windows was starting up on my screen -- I watched the A drive closely and wa-la -- no issue this time, even when McAfee loaded onto my taskbar -- the A drive NOISE was not there anymore. Why this was the apparent easy fix -- well it beyond me, I am just thrilled it worked.
So, instead of disabling my A drive --- I hope others will try this method first- since it obviously worked in my case. Plus, I also again tried out my McAfee 'Quick Clean' feature, too. Amazingly it did not cause any issues with the A drive rumbling noise this time and well -- thanks again, but all is FINE NOW. Please share this optional fix with others having this same issue.
God bless and have a great day
MAD*Message was edited by: madmommaof2 on 4/8/14 1:31:03 PM CDT
Hi Cheryl Malone,
Thank you for sharing.. I also use AOL AS MY " Default " mail client. Occasionally Aol will have a "Glitch" ,yet a simple Reboot solves any minor issues. I might add, that I get almost "Zero" Spam utilizing it.
I choose to use my McAfee Total Protection 2014, directly from McAfee. Opposed to the Protection offered through my Time Warner Subscription- 50 mbs of Download Bandwith.
All the Very Best,
RegardsMessage was edited by: catdaddy on 4/8/14 2:10:35 PM CDT