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Re: McSvHost.exe causes error on Shutdown

try to run this tool first:

http://download.mcafee.com/products/licensed/cust_support_patches/McPreinstall.exe

also, make sure that your Windows and Java is fully updated. Run the Cleanup tool for McAfee to remove any remnants of the old software:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

reinstall your products.

That is the tool. Pity I am not heading down your way as only 80Km away. Could have seen the issue.

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Message 62 of 1,143

Re: McSvHost.exe causes error on Shutdown

I can't run the pre-install at the moment as my client has the PC back after I removed 2010 update and placed temporary AV protection on it. However, she did purchase direct from McAfee and they have automatically taken money from her account 3 weeks before her subscription expired this coming weekend.............

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Re: McSvHost.exe causes error on Shutdown

I can't run the pre-install at the moment as my client has the PC back after I removed 2010 update and placed temporary AV protection on it. However, she did purchase direct from McAfee and they have automatically taken money from her account 3 weeks before her subscription expired this coming weekend

OK maybe best to wait

My recent problems  started straight after the automatic forced upgrade to McAfee 2010  version on Friday, (I'm not entirely sure where to find the exact  version, because there is none of the usual Help>About menu anywhere I  can find), when I began getting error messages over my systray at each  boot-up, telling me that Backup & Restore had been automatically  removed.

Go to navigation and about (on Right side). Yes backup now an online backup

Message was edited by: Peacekeeper on 26/03/10 6:01:27 AM
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Message 64 of 1,143

Re: McSvHost.exe causes error on Shutdown

Peacekeeper wrote: "Go to navigation and about (on Right side). Yes backup now an online  backup."

Yes, thanks for that.

I wasn't actually concerned about 'losing' the backup & restore, because I never used it. (In fact I didn't realise I actually had it installed to begin with.) I certainly didn't want to get it back.

I was just pointing out that this was the first thing that went awry with the 2010 Version upgrade; everything went downhill from there...

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Message 65 of 1,143

Re: McSvHost.exe causes error on Shutdown

This is my first post here after googling for a solution to this problem.  I've had technical support emailing me telling me to do this and that, but without success.  Even wiping the hard disk, doing a clean Windows install (XP Home SP2) and installing the Antivirus Plus 2010 product again, the problem remains.  McSvHost starts up when I connect to the internet.  It keeps my internet connection open and McAfee won't tell me why.

If I don't connect to the internet when I use my computer, it closes down without the error message, because McSvHost.exe isn't running.

In my Internet Options Advanced settings, I have set to close the connection if no longer needed.  It used to prompt me to disconnect when I exited my browser, but not any more.  So then I changed the setting to close the connection if it is idle for 3 minutes, closed all my applications and left the computer alone.  It was still connected to the internet half an hour later.  Even closing the internet connection via the icon in the system tray still resulted in the error message on shutdown of the PC.

The solution that I use is to disconnect from the internet with the icon in the system tray, then use Task Manager to kill off McSvHost.exe, wait a few seconds then the PC can be shut down clean with no error messages.

I have the CD version that I bought from PC World and I examined the CD and all the cab files on it and discovered that this file McSvHost.exe isn't there.  Nor is it on my PC if I install from CD.  BUT... I followed the option to install direct from McAfee and that's where the problem started.  Even installing from the CD, McSvHost.exe isn't there, but as soon as I connect to McAfee and all the updates come pouring in, it appears.

I discovered from another google search that the file seems to be intended for use with Vista or Windows 7, but not XP, so does this mean that in XP we can delete it, or at least disable it in msconfig? - Which brings me to another question - why does McAfee interfere with my access to msconfig, saying access denied error and that I should log on using an administrator account, which I already am - but despite these messages, the changes made in msconfig still work.

I should be able to confirm the compatability issue next week, as I've bought Windows 7 and intend to install that on a second hard disk this weekend and set up a dual boot for Windows 7 and XP.  Then see if I get the same problem with Windows 7.  I detest being forced to keep upgrading just because certain parties bring out new versions, or updates of their software that isn't compatible with older stuff.

Not good at all McAfee.  I used to swear by your software, but I won't be using it again.  It was fine when the Antivirus and Firewall were individual programs, but since following the Symantec disaster method of integrating everything into a "Security Centre" it's gone to pot.

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Re: McSvHost.exe causes error on Shutdown

I notice you had XP sp2 does upgrading to 3 help (probably not though yor post this begs another question who here has vista and win 7 ( 32 or 64 bit) and has the issue?) (I am too busy atm to go through the posts).

Message was edited by: Peacekeeper on 27/03/10 2:45:06 PM
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Message 67 of 1,143

Re: McSvHost.exe causes error on Shutdown

I don't have SP3, but I do have Windows 7 which I hope to install on my second hard disk tomorrow evening.  I'll let you know how the two perform together.

I am still using IE6 with XP, as I refuse to have IE7 because it removes so much access that I had taken for granted.  i.e.  with IE7 I could no longer access my Local Settings folder or the folders within that.  (all hidden, system folders),  despite the settings in Internet Options, IE7 removes access to certain system folders.  I do a lot of programming and testing on my PC and need full access and control and the ability to examine the contents of the cookies, history, temp and temporary internet folders (and to be able to manually delete their contents),  IE7 took that away, so I uninstalled it and went back to IE6.  I've not tried IE8.

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Re: McSvHost.exe causes error on Shutdown

That is the cuase on a couple users malware but as some reformated and got it maybe not the full cause.

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Message 69 of 1,143

Re: McSvHost.exe causes error on Shutdown

MCSVHOST.EXE CAUSES ERROR ON SHUTDOWN:

To fix the application error mcsvhost.exe rum two scripts before shutdown the computer and for more easier run the scripts save them on the desktop

First script:

tasklist /FI "IMAGENAME eq McSvHost.exe

pause

exit

this script give you the pid number of the process McSvHost.exe

Second script:

net stop msk80service

taskkill /pid nnnn /F

exit

where nnnn is the pid number of the process McSvHost.exe gave by the first script

This is not a solution from McAfee but works

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Message 70 of 1,143

Re: McSvHost.exe causes error on Shutdown

freddd wrote:

MCSVHOST.EXE CAUSES ERROR ON SHUTDOWN:

To fix the application error mcsvhost.exe rum two scripts before shutdown the computer and for more easier run the scripts save them on the desktop

First script:

tasklist /FI "IMAGENAME eq McSvHost.exe

pause

exit

this script give you the pid number of the process McSvHost.exe

Second script:

net stop msk80service

taskkill /pid nnnn /F

exit

where nnnn is the pid number of the process McSvHost.exe gave by the first script

This is not a solution from McAfee but works

Interesting exercise, but it's a lot easier to click ok when the error message appears, if it does. Sometimes it doesn't.

I just received an automatic update of the program (reboot required). Maybe it's fixed. We'll see.

Message was edited by: Gene on 5/17/10 7:14:19 PM CDT
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