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Re: McSvHost.exe causes error on Shutdown

You are totally off base with your comments.  McAfee staff are working day and night on this issue and, although to you it's a major issue, it hasn't hit a huge number of people. so they have to find out why it is hitting only certain ones.

I suggest that you listen to and follow anything that McAfee suggests or there really isn't much point in going any further is there?

It isn't easy for a software maker to just wave a wand and have everyone reverse tracks to a previous version.   There's a huge amount of work involved in that and it may not even be possible, but they are looking into that possibility too, I assure you.

The only way this is going to be solved is for people to cooperate & coordinate with Technical Support.

Message was edited by: Ex_Brit on 29/04/10 12:30:01 EDT PM
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Re: McSvHost.exe causes error on Shutdown

You think that users should just "follow anything that McAfee suggests." What a laugh. Even when McAfee has proved that its suggestions don't work. Boy - I'll bet General  Custer would have loved you among his ranks when he led his men like sheep into annihilation. So sorry it is such a "huge amount of work involved." Isn't that what people pay their good money to software companies for? There really is only one good solution for users:  uninstall McAfee and never come back to them again.

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Message 503 of 1,143

Re: McSvHost.exe causes error on Shutdown

Ex_Brit wrote:

You are totally off base with your comments.  McAfee staff are working day and night on this issue and, although to you it's a major issue, it hasn't hit a huge number of people. so they have to find out why it is hitting only certain ones.

I suggest that you listen to and follow anything that McAfee suggests or there really isn't much point in going any further is there?

It isn't easy for a software maker to just wave a wand and have everyone reverse tracks to a previous version.   There's a huge amount of work involved in that and it may not even be possible, but they are looking into that possibility too, I assure you.

The only way this is going to be solved is for people to cooperate & coordinate with Technical Support.

Message was edited by: Ex_Brit on 29/04/10 12:30:01 EDT PM

Ex_Brit: 1.What a way of proving you are timed out or you can't come out of the box " it hasn't hit a huge number of people. so they have to find out why it is hitting only certain ones." looks though you have statistics of people who have been hit or not have been hit.Do your home work well.

2."McAfee staff are working day and night on this issue and, although to you it's a major issue" you seem to be immuned to poor quality so it proves you aren't even able to judge what quality is expected - generation gap,understandable.

3."I suggest that you listen to and follow anything that McAfee suggests or there really isn't much point in going any further is there?" - what makes you think they have anything suggested or not followed by all these participants here yet the problem is not fixed.Looks your RAM is full & can't hold much,refresh it by reading from comment 1 to the last each day.

4."It isn't easy for a software maker to just wave a wand and have everyone reverse tracks to a previous version.   There's a huge amount of work involved in that and it may not even be possible, but they are looking into that possibility too, I assure you." how pessimistic,be an optimist impossible is possible you might or some one might not know.Don't aruge for the sake of arguing or just to prove that you think you are inside Mcafee & actually watching how this is being handled.Huge amount of money is collected already from consumers for the huge amount of work,they did not do it right.Have you heard do-it-right for the first time,it is easier rather than undoing it to redo properly later.You don't seem to have any inclination to the word "Quality".

5."The only way this is going to be solved is for people to cooperate & coordinate with Technical Support." - in what other way than what already I have done 1.me giving my computer for them to take all the necessary files & logs 2.trying all the tricks they suggested 3.Escalating the case as per their own technical team' s request to developer's stage through their PR exceutive.

6.I have even pointed out the possible area they have to look into in thier codes related to mcsvhost.exe & also to provide me the complete startup & shutdown sequense tree of mcafee2010 application & services so that me & some one in this forum can also contribute towards trouble shooting,have they provided that??

7.I gave one incident of PC's crashing due to a wrong update which happened this year read the link in my previous post,I know you will say mistakes happen once while,right??have a look at the similar type of mistake which happened a little earlier  http://www.theregister.co.uk/2009/07/03/mcafee_false_positive_glitch/

It is not for or against Mcafee or any other software vendor the main purpose of this topic is,

1.it is for getting the fix at right time.

2.it is for bringing about certain acceptable standards of Quality in software industry so that consumer burdens are reduced interms of stress& money for geting things fixed.

3.to bring in accountability in programers & developers to bring a culture as in any manufacturing industry - you take the best work on it & give the best to the next.

4.Think of the consumer & think that they are not expected to be techies who can fix their own problems when you deliver a product,this culture is required to be inculcated in software industry.if we go by the same arguement as per you there is no need for 1000's of cars being called back to Japan for faulty design glitch or any kind of malfunction which might affect in a million to one,right?

5.As it is very clearly proved & nailed it is a problem at the coding level & only they can fix it,try it out on a small group of pc's in their lab,find solution & give it to the customer,why are you still stuck with the idea that customers need to cooperate & coordinate with Technical Support,understand this has gone beyond that?

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Re: McSvHost.exe causes error on Shutdown

PCfriend we are helpers here do not take it out on us. Also try spaces hard for these old eyes to read something that has no spaces .

If you are so interested in helping/testing why not try the timing suggestion of mine. Easy to change easy to restore back if it does not work/.

Mcafee is looking into this BUT how many users have this ?. My kids 5 XP pcs both home and pro do not ever have this issue so why are you all having it? That is why I am considering getting my own xp setup and testing but probably I will not see it occur as they don't. We have 40 or so posting here out of several million xp mcafee users, have all of you reported the issue via chat. Reporting gets the issue on their database the more reports the higher the attention the issue gets.  That is the way I see it.

Ok some of you have had Chat take logs etc They thought after that, that the issue was caused by the network agent program. Seems not and we have chased the developer up vai our tech contacts to tell him that he better return to the drawing board.

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Message 505 of 1,143

Re: McSvHost.exe causes error on Shutdown

PCFriend wrote:

- you seem to be immuned to poor quality so it proves you aren't even able to judge what quality is expected - generation gap,understandable.

- Looks your RAM is full & can't hold much,refresh it by reading from comment 1 to the last each day.

- You don't seem to have any inclination to the word "Quality".

It is not for or against Mcafee or any other software vendor the main purpose of this topic is,

1.it is for getting the fix at right time.

2.it is for bringing about certain acceptable standards of Quality in software industry so that consumer burdens are reduced interms of stress& money for geting things fixed.

3.to bring in accountability in programers & developers to bring a culture as in any manufacturing industry - you take the best work on it & give the best to the next.

4.Think of the consumer & think that they are not expected to be techies who can fix their own problems when you deliver a product,this culture is required to be inculcated in software industry.if we go by the same arguement as per you there is no need for 1000's of cars being called back to Japan for faulty design glitch or any kind of malfunction which might affect in a million to one,right?

5.As it is very clearly proved & nailed it is a problem at the coding level & only they can fix it,try it out on a small group of pc's in their lab,find solution & give it to the customer,why are you still stuck with the idea that customers need to cooperate & coordinate with Technical Support,understand this has gone beyond that?


PCFriend: The first three comments I've included above are perfect examples of what is not acceptable: Ad hominem attacks.

As for what this topic is about, number 1 is correct. This thread is for trying to resolve a particular issue. Our product management team is working with support to investigate and understand why this issue is happening on certain installations.

We welcome your commentary on industry standards, corporate accountability, consumer culture, etc. Please start new discussions around those issues here: .

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Re: McSvHost.exe causes error on Shutdown

You're absolutely right!

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Message 507 of 1,143

Re: McSvHost.exe causes error on Shutdown

Some of these replies are simply uncalled for. My apologies to our subscribed participants recieving these rant emails. Please be reminded that personal attacks and defamatory remarks are unacceptable.

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Message was edited by: April Jacobs to correct typos on 4/29/10 4:02:43 PM CDT
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Message 508 of 1,143

Re: McSvHost.exe causes error on Shutdown

Graffin75 wrote:

Running Windows XP SP3 - recently McAfee Total Protection was updated to the 2010 version and now everytime I shutdown my PC, I get a dialog box saying McSvHost.exe can't access a reference in memory (or something to that effect).

I click close or wait for a while and the PC shuts down.

While it doesn't *seem* to be causing any real problems, it's annoying having an error pop up everytime I shutdown.

Is this happening to anyone else?

Is there a way to fix this?

Any help would be much appreciated.

Cheers!

p.s. Where do you find the version numbers for Security Center/VirusScan/Firewall, etc. in the new version?

       I like the new look UI, but seems some options/info are harder to find than before.

I was having the same issue, turns out it was an absolute easy fix; hope it works just as smoothly for you alll.

Simply go to the microsoft website and install .net framework:

http://www.microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displa...

BTW: I tried it with both SP2 and SP3 on different computers - fixed both. If you already have one version or another, I'd suggest you update.

If .net framework is being installed for the first time you'll notice a difference at start up. You'll be prompted with username and password.

Easy fix:

If you dislike the Username/Password prompt at startup, go to "RUN" and type: "Control userpasswords2" (without the " " ) and uncheck "Users must enter a user name and password to use this computer." Click Apply. At that point you'll get a prompt window (Automatically Log On) where you simply put the name of your desired username in place of administrator; leave the passwords empty. Click ok. And Voila!

One last thing I might mention is that you'll see a new username profile under accounts in Control Panel - the .net framework account CAN be deleted.

Hope this helps

😃

Message was edited by: Theone on 4/29/10 1:40:04 PM CDT

Message was edited by: Theone on 4/29/10 1:46:52 PM CDT
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Re: McSvHost.exe causes error on Shutdown

In answer to theone;

I was having the same issue, turns out it was an absolute easy fix; hope it works just as smoothly for you alll.

Simply go to the microsoft website and install .net framework:

http://www.microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displa...

BTW: I tried it with both SP2 and SP3 on different computers - fixed both. If you already have one version or another, I'd suggest you update.

If .net framework is being installed for the first time you'll notice a difference at start up. You'll be prompted with username and password.

Easy fix:

If you dislike the Username/Password prompt at startup, go to "RUN" and type: "Control userpasswords2" (without the " " ) and uncheck "Users must enter a user name and password to use this computer." Click Apply. At that point you'll get a prompt window (Automatically Log On) where you simply put the name of your desired username in place of administrator; leave the passwords empty. Click ok. And Voila!

One last thing I might mention is that you'll see a new username profile under accounts in Control Panel - the .net framework account CAN be deleted.

Hope this helps

=)

The aspnet account in XP is placed there for a reason and isn't meant as an account to be signed into under normal circumstance.   I don't recommend deleting it as it's placed there by Windows for a reason.

See http://www.mvps.org/marksxp/WindowsXP/aspdot.php which states

You can remove this account, but it is vital if you do asp.net development work on your machine. 
  By removing the account you may find your ASP.net projects will no longer function correctly.

What I do recommend is keeping Windows up to date and if people practice this then they wouldn't need to install any .net version because it would already be there.

We've seen these crises come and go in these forums over the years and it quite often boils down to something that is not McAfee's fault at all.  We have also seen that many people who get into these jams also use registry cleaners, again not wise.

Thanks for posting that though as at least it points to an issue that has so often been the cause of so many peoples' issues, an out-of-date machine or one that is corrupted (re: registry cleaners being over-zealous).

I'm not stating that this is the cause of this particular issue, but it shouldn't be overlooked.

Message was edited by: Ex_Brit on 29/04/10 3:50:43 EDT PM
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Re: McSvHost.exe causes error on Shutdown

Which .NET framework do i need?

I have:

.net framework 2.0 service pack 2

.net framework 3.0 service pack 2

.net framework 3.5 service pack 1

are these the ones I need?

Though my system has Service pack 3....

Mez.

on 29/04/10 20:27:13 IST
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