cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Re: McSvHost.exe causes error on Shutdown

Ok two things the affid will not cause you to be held back as it is a reseller 1 not a partner. I would do

1. Download and run MVT from here http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS  and see if it finds any issue

2. There is no way to save the settings I would download MCPR removal tool and run it following steps mentioned there. Reboot and reinstall your product.

Re going elsewhere as suggested that is your perogative but you should try above first and even try the chat option in the MVT link above. Your versions are not too far back it is the error message that worries me more.

Highlighted
Level 9
Report Inappropriate Content
Message 1122 of 1,143

Re: McSvHost.exe causes error on Shutdown

Thank you.  I will try what you have suggested.  I have been using Mcafee products for ten years now, and while I appreciate Acela taking the time to respond, I was not looking for alternatives.  Just trying to get it sorted out.  I was not sure that I followed what you were saying about a reseller versus a partner.  Is one preferable to the other in terms of the product being updated?  As far as the error, it is very odd.  If there is a newer DAT available, I do not get the error and it updates fine.  I only get the error if I attempt to update, but there are no newer DATs found.  It's only a minor annoyance to reinstall.  I keep my firewall on a very restrictive setting, thus there tends to be a lot of tweaking required during the first few days.
Highlighted

Re: McSvHost.exe causes error on Shutdown

1st you should not get the error mesage

2nd you really should by not be at 195/135 versions in fact big update coming Thursday in aussie server.

3nd try what I suggested also partner versions do their own QA a lot and hold up updates that is what I meant .

Highlighted
Level 9
Report Inappropriate Content
Message 1124 of 1,143

Re: McSvHost.exe causes error on Shutdown

Ran MVT...

Results:      Expected File not Present

                  C:\WINDOWS\system32\mfevtps.exe

Possible to simply get a copy of the missing file rather than to uninstall & reinstall?

Message was edited by: PhilF on 9/22/10 6:45:54 AM EDT
Highlighted

Re: McSvHost.exe causes error on Shutdown

OK I have xp on my test PC but

All mine versions are updated will have a look at my file

Sent you my xp copy take care should be ok though maybe rerun MVT

Message was edited by: Peacekeeper on 22/09/10 9:11:28 PM
Highlighted
Level 9
Report Inappropriate Content
Message 1126 of 1,143

Re: McSvHost.exe causes error on Shutdown

Thanks Peacekeeper,

This was a good try, but...

While this eliminated the MVT error message, it did not have any effect on my inability to update the program.  (DATs remain up to date.)  I guess it's time to reinstall.  One more thing that I failed to mention...  My default browser is Firefox.  I recall that years ago this was an issue with Mcafee, but it has not been (for me) for quite some time, so I assume this would not cause any issues in and of itself.

Highlighted

Re: McSvHost.exe causes error on Shutdown

Nah mine is as well ie causing too many security popups with this forum so started using FF 2 mths ago. updated fine

Highlighted
Level 7
Report Inappropriate Content
Message 1128 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hi Phil. I live in the US and run Windows XP SP3 on a Dell laptop.

I have had all of the issues you describe. McAfee came preinstalled on my laptop, and after the original subscription to McAfee expired, I renewed it annually. Up until recently, I have never had significant problems with McAfee. But after a major update of my security center in early August, the issues appeared. I have spent too many hours of my personal time trying to resolve the issues. Yesterday I went to a computer repair store that I have used in the past. I had planned on uninstalling McAfee and then reinstalling McAfee from the McAfee/Dell website with the update that corrects the problem.

However, after speaking with the store personnel, I had them download a 30 day trial of Vipre antivirus software - good protection and easier to use on a dial up connection. If I find I am comfortable with the interface, I will purchase a one year subscription.

Highlighted
Level 7
Report Inappropriate Content
Message 1129 of 1,143

Re: McSvHost.exe causes error on Shutdown

Taken out the fix rebooted checked for updates and nothing still stuck on 131 saying I have the latest update now confused ??

Highlighted
Level 7
Report Inappropriate Content
Message 1130 of 1,143

Re: McSvHost.exe causes error on Shutdown

I suggest to give it a little time. One of my machines took the new

update right after i removed the fix and updated. The other took a

couple of tries and it too updated. If you followed what i did then

it will update. Patience

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community