Thanks to Somer Pyron I am now up to date thanks for all your help without which I would be well and truly stuck.
it was nice to talk with you.
Brit in Spain
got the product from McAfee when offered to test product after it trashed my computer
Hi, been a while since i posted on this forum.
The error on shutdown issue has been fixed for me, however I have noticed that my pc is taking a long time to actually shut down, just keeps saying "please wait - windows is shutting down" for quite a period of time before the box turns itself off.
Others have experienced this issue I believe
Please help me on this matter.
Mez.on 19/09/10 19:16:25 IST
Way to test it time shutdown with mcafee installed and repeat with iot either uninstalled or all features disabled.
I haven't noticed any increase in shutdowntime what increase are you saying 10 secs 120secs be nice to get a feel for the issue.
I will time it tonight, and for a couple of nights and let u know, i average about 15 seconds but cant be sure till I actually time it.
ps. used to shut down really fast when I had 2009 installed... about 10 seconds tops..
Hi, it USED to take 5 / 7 seconds with 2009 mcafee,
Last night when I we spoke i shut down at 10pm GMT time and it took 30 seconds from clicking the "shutdown" button to the machine turning off.
This i think is crazily long.
Is there a way to turn off ALL mcafee services in 1 go to try the shutdown time then??
Not as far as I see Just disable real time scanning and firewall and email protection. What is possible is the programs are still loaded so might not make any difference. You might have to unload the services and reboot shutdown reboot then reload services. I would uninstall ok takes 20 minutes to reinstall but what else have we got to do .
Will ask the techs
Can you tell me if the updates to resolve this issue are still being "throttled"?
I am on XP Pro SP3, and in the US.
Security Center was last updated on 7/8 and is ver 10.5.194
DATs are up to date.
Firewall last updated on 6/28 and is ver 11.5.131
Product was purchased retail, and AffId shows as 0-908
I still receive frequent errors on shutdown, and I still need to manually update, as the automatic update does not work for me (being that this is a laptop that is rarely, if ever, on if when not in use).
I am reluctant to uninstall and reinstall, as in the past I have found that this wipes out all my saved firewall settings.
Additionally, for the past few days, if my DATs are up to date, and I click on update, rather than get a message that MacAfee is up to date, I get "An error occurred" message shortly after it starts the download. If I try again after new DATs are available, they get updated with no problems.
Who do you get mcafee from I do not recognise the affid but will ask, If you get it from say an ISP they hold back updated/upgrades till they test them so the fix could be blocked till they are ready. this out of Mcafee's hands. With those errors I would be very tempted to bite the bullet and uninstall reinstall using the removal tool MCPR (useful links tab above)
I do think the supplier might be your reason no 195/135 update.
Will ask as well
As I mentioned, it was a retail boxed version from an online electronics store. I believe that they do have actual physical stores as well.
The installation disk did not appear to contain the entire program, but rather caused the computer to download it, I assume from Mcafee.
The Dell laptop did originally come with Mcafee preinstalled, but that version was uninstalled years ago, and only the retail version of MTP 2010 is currently installed. I think that you may be right about me needing to just bite the bullet. Would love to first know for certain whether this is, in fact, the problem. There is no way to preserve my MPF settings upon reinstall is there? Thanks.