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Re: McSvHost.exe causes error on Shutdown

What versions of Security centre and firewall is it showing. Also who did you get Mcafee from was it online/ box or supplied by an ISP etc? Also what Affid is it showing?

Wait for the next update shutdown (note if it occurs) and reboot and play around for a bit then shutdown and see if it comes back.

jmckee
Level 10
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Message 1042 of 1,143

Re: McSvHost.exe causes error on Shutdown

Security Center 10.5  build 10.5.195

Firewall 11.5  build 11.5.135

Affid is 0

The software came from the online site.

Peacekeeper wrote:

What versions of Security centre and firewall is it showing. Also who did you get Mcafee from was it online/ box or supplied by an ISP etc? Also what Affid is it showing?

Wait for the next update shutdown (note if it occurs) and reboot and play around for a bit then shutdown and see if it comes back.

nsquire
Level 7
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Message 1043 of 1,143

Re: McSvHost.exe causes error on Shutdown

@peacekeeper

When a program is uninstalled, it's obvious that a rollback facility is mandatory just in case the reinstall fails.

Anyway, originally I got McAfee free from Acer (2 years ago) which is not in the list.

Meanwhile I have renewed subscriptions twice and who should I contact now?

Acer?? McAfee was for free so they don't bother.

Regards

Re: McSvHost.exe causes error on Shutdown

The rollback option is on our wish list for 2011 version whether it makes it is anyone's guess. The other option is to have a sever that is kept on the old version that 1 can download it from. This is being considered.

Re your version when you renewed was this via acer and free? Where did you get you downloads from ie have you to download via acer web site or have you a mcafee logon/registration?

nsquire
Level 7
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Message 1045 of 1,143

Re: McSvHost.exe causes error on Shutdown

@peacekeeper

I have a McAfee logon and registration. I've paid for the renewal.

Where does that leave me in terms of reinstalling?

Re: McSvHost.exe causes error on Shutdown

You logon and it will say what you have available to download

nsquire
Level 7
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Message 1047 of 1,143

Re: McSvHost.exe causes error on Shutdown

@peacekeeper

Thanks. I just don't know where (which site) I have to log on.

Mcafee.com is not the appriopate one, which one is?

Regards

Re: McSvHost.exe causes error on Shutdown

Well I used it last night testing the download and it worked fine.

open site go  my account and log in.

You could try another such as the australian server as users logged in there get 1st go at updates.

Mullie
Level 7
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Message 1049 of 1,143

Re: McSvHost.exe causes error on Shutdown

as you say because of throttling updates are released staggered BUT is it not taking a rather long time for us to get the upgrades how are we so far behind


Security center

Version 10.5

build 10.5.178

affid 7lang en-us

last update 24/07/2010

virus scan 14.5

build 14.5.113

update 02/09/2010

dat 6093

dat creation 02/09/2010

Personal firewall

version 11.5

Build 11.5.131

last update 24/04/2010

Site  advisor

Version 3.1

Build 3.1.0.175

Affid 7Language en-us

last update 24/04/2010

anti spam

Version 11.5

build  11.5.131

last update 24/06/2010

content ver 3612

content update 31/08/2010 21:46:52

parental controls

update 30/04/2010

quick clean

24/04/2010

Re: McSvHost.exe causes error on Shutdown

My firewall still will not update still at 131. Hold on will check something.

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