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Reliable Contributor Peacekeeper
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Message 601 of 1,143

Re: McSvHost.exe causes error on Shutdown

What builds are you showing for security centre and virusscan and firewall?

systemind
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Message 602 of 1,143

Re: McSvHost.exe causes error on Shutdown

The build version no is 2.0.181

systemind
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Message 603 of 1,143

Re: McSvHost.exe causes error on Shutdown

I attached the program for the upgarde for your investigation.

Message was edited by: Peacekeeper on 9/05/10 2:46:48 PM
Reliable Contributor Peacekeeper
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Message 604 of 1,143

Re: McSvHost.exe causes error on Shutdown

2.0.181 what is this for not a VS version or build number. By the way do not post exe files I will remove it as doing so is considered unsafe. I have a copy though.

OK you installed an adobe product recently did you not? This is an annoying program that Mcafee adds to push you to buy Mcafee. It should not install if you had Mcafee so go to add/remove programs and remove Mcafee security scan if it is installed.

Not malware just a marketing tool.

Message was edited by: Peacekeeper on 9/05/10 2:50:21 PM
Gene
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Message 605 of 1,143

Re: McSvHost.exe causes error on Shutdown

I have a subscription, so VirusScan was updated automatically and I started getting the mcsvhost error. I've been following this thread since February, expecting McAfee would quickly have a fix.

It has reached the point of ridiculousness. No help has been forthcoming. Some of the most obnoxious posts are the defensive ones by Ex_Brit, who seems to think McAfee hasn't been given enough time to fix a problem only experienced by a "small number" of users.

I don't think Ex_Brit or McAfee have any idea how many people are affected by this problem. This thread is very long, but many users (like myself) have not reported it. Others don't know about this forum. Do a Google search on mcsvhost and you'll get about 20 pages of matches where people are discussing this problem. And, of course, that doesn't include those who haven't associated the error with McAfee, or have merely uninstalled and moved to another product (which I have seriously considered).

I'm out of patience. McAfee should treat us as valuable customers, not useless complainers. I've been a subscriber for many years, but this may be the last year unless the error is fixed soon.

Message was edited by: Gene on 5/9/10 6:28:35 PM CDT

Message was edited by: Gene on 5/9/10 6:31:26 PM CDT
Reliable Contributor exbrit
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Message 606 of 1,143

Re: McSvHost.exe causes error on Shutdown

I'm sorry you have that impression but it couldn't be farther from the truth.  We volunteers are extremely frustrated by the fact that we can't help you people any more than  we have already.  All we can do is relay your problems to McAfee and point you to any solutions or possible remedies that we discover or are given by them.

I hardly think that stating McAfee are aware of the issue or any other statement I've made is "obnoxious" but then I guess you are entitled to your opinion.

That said, I'm withdrawing myself from this thread as obviously you don't appreciate our efforts.

Good luck.

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Gene
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Message 607 of 1,143

Re: McSvHost.exe causes error on Shutdown

Sorry, but you did defend McAfee in recent posts, and I don't consider 3 months of ignoring a complaint from multiple customers as defensible. If McAfee's programmers can't find a problem first reported here on Feb 16, they're not trying hard enough or they're incompetent.

I'm frustrated and angry. McAfee sells products that are supposed to prevent problems, not cause them.

I still haven't forgotten an incident a couple or 3 years ago when a McAfee update brought people's computers to a crawl. The temporary solution was to disable live virus scanning, but at least they fixed the problem within a week or so.

Message was edited by: Gene on 5/9/10 8:52:56 PM CDT
hubie
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Message 608 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hello,

    Been following this thread and just want to add to the

  list of people with this error. My wifes' computer does it also.

  Along with the fact it takes her and my computer 21/2 minutes

before the splash screen appears on startup and I keep getting

a mfehidk warning on startup in my event list.I'm getting

  ready to jump ship.

                                                 Hubie

Reliable Contributor Peacekeeper
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Message 609 of 1,143

Re: McSvHost.exe causes error on Shutdown

Gene I do not apprececiate you insulting moderators cf I have just spent $180 buying an old XP box so I can at least try to reproduce XP issues and Peter is helping out here and other mcafee foums many hours daily. Mcafee has downloaded 4 sets of logs from my son in Law's PC and none shown anything so the issue is well hidden. They are investigating another cause and we may hear more in tomorrows call.

We do not condone the long time taken I think they need to put more effort into it. that said we need every1 who has the issue to contact chat to report the issue. Do not let them uninstall reinstall the software it will fix it till the next update just say you wnat it fixed and the issue noted in the daily call logs.The more calls the higher the priority.

hubbie the mfehidk issue is another error a uninstall reinstall could fix that as only issue caused by that I hear is a win 7 64 bit blue screen error on some pCs.

Message was edited by: Peacekeeper on 10/05/10 5:09:10 PM
Gene
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Message 610 of 1,143

Re: McSvHost.exe causes error on Shutdown

I apologize for my comments, but I've become more than a little frustrated with McAfee. I was one of the victims 3 or so years ago, after an update that started using 90-100 percent of the CPU time and my machine became unusable. I uninstalled and everything returned to normal, but it took McAfee several days to even admit there was a problem. There was a fixed version after a couple of weeks -- meanwhile I was without protection.

Even though this current problem is not critical, three months with no fix is inexcusable. I renewed for 2 more years in early February, just before this problem appeared, so I either abandon the money I paid or put up with the error until McAfee gets around to correcting it -- if ever.

I know the problem is not the fault of the moderators, nor even the techical support agents, but I don't know how to get ahold of company executives. Since customers get updates automatically and have no way of backing out of a bad version, you'd think they'd test new versions extensively before releasing them. That's apparently not the case.