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Message 381 of 1,143

Re: McSvHost.exe causes error on Shutdown

I started getting the McSvHost application error after the last major auto-update that changed the way McAfee looks to the users. Certainly, McAfee has to recogize the fact their new program update has problems based on the fact so many reported the problem. If they refuse to acknowledge they have a problem, and do not resolve it quickly, I will have to join the many others that are leaving McAfee. I hope MCAfee looks at the problems reported on this forum.

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Message 382 of 1,143

Re: McSvHost.exe causes error on Shutdown

Since my recent update of Mcafee Total Protection to its new look I have been having the same problem with McSvHost.exe error on shutdown.

Before the update I didn't experience this error.

I had the update on last week, week of April 12th, 2010.

What is actual causing this on shutdown?

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Re: McSvHost.exe causes error on Shutdown

Can you check the build number is it 580?

The issue has a couple of causes 1 is network agant and the other could be Family protection. When you turn off have you a printer still turned on?

The issue is supposed to be fixed in the beta verion I am testing but as I do not have XP I cannot test it. that is why I asked here for someone to install the beta but no takers..

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Message 384 of 1,143

Re: McSvHost.exe causes error on Shutdown

PeaceKeeper,

My wifes Del laptop has NO printer attached at all and it gets the error message at shut down. The friends computer that I fixed the Faulty DAT file on yesterday has NO printer and NO network setup on it and yet it gets the error at shut down.

How HARD is McAfee actually working to solve this shutdown error? It has been going on a while too long in my opionion.  Have they brushed us aside that have this issue?

I mean, If they can't fix their OWN code, what does that tell us about the Company and the Software?

Message was edited by: n6wk on 4/23/10 3:44:11 PM CDT
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Message 385 of 1,143

Re: McSvHost.exe causes error on Shutdown

not a great deal lol

I Mean, Their on about networks, printers, family protection...

Think they've tried everything in the book.

They should just let consumers install the previous 2009 software UNTIL mcafee sort the problem out, not rely upon the consumer to sort it.

If the 2010 software was TESTED properly BEFORE it was released, this would not be happening.

Mez.

on 23/04/10 21:51:46 IST
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Re: McSvHost.exe causes error on Shutdown

Ok that is what some have said that they have no printer etc. The issue is network agent mostly as disabling it helps in shutdown.

Do I have to beg can someone register and install the beta ( www.beta.mcafee.com ) at least if it doesn't work I can tell them saves them sitting saying it is fixed.

Need to use MCPR tool to uninstall and the beta MCPR to uninstall it ( on account page in beta area)

Message was edited by: Peacekeeper on 24/04/10 6:53:39 AM

Message was edited by: Peacekeeper on 24/04/10 8:35:36 AM
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Message 387 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hi Peacekeeper.

I dont want to try anything... Not meaning that in a funny way, but what i purchased is what im using. I have tried disabling the network agent thingy, I STILL get the error.

The only way I can stop the error is to open task manager, and "end process" of McSvhost.exe.

Then the pc shuts down with no problems.

Mez.

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Message 388 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hi Peacekeeper,  I can test your beta copy for you.  I have a second installation of XP on a separate hard disk, so I can disconnect the first SATA drive leaving just the one (that's where I'm test running dual boot XP and Windows 7), so I can play around on that drive and not worry that it's harming any important data/files.

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Re: McSvHost.exe causes error on Shutdown

Thanks that PC has the issue as well?

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Message 390 of 1,143

Re: McSvHost.exe causes error on Shutdown

PeaceKeeper,

I have asked before and did not receive an answer. So, I ask again:  how do I get a refund for this faulty product? It was installed in March of this year, and problems began in early April with the shutdown error issue. That is not acceptable. I removed McAfee Total Protection from my two computers yesterday and installed a different vendor's product. I am sick and tired of the unfixed shutdown errors McAfee caused on both of my computers. I don't appreciate being asked to fiddle around with my computer with experimental solutions while McAfee stalls us and fails to solve the problem that is clearly theirs, at their own admission. So how do I get a refund?

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