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Message 291 of 1,143

Re: McSvHost.exe causes error on Shutdown

I even tried the instructions posted at http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100906 to remove the desktop icon and that does not work.

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Message 292 of 1,143

Re: McSvHost.exe causes error on Shutdown

I have winxp sp2 IE6. I want to upgrade to winXP sp3 IE7.

Did you have to disable any mcafee programs to upgrade, or did you upgrade with mcafee running.

Side note. mcafee version shows .580 and no error shutoff message last night, I will see what happens tonight.

Message was edited by: TEAMSAINT on 4/16/10 8:48:04 PM CDT
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Message 293 of 1,143

Re: McSvHost.exe causes error on Shutdown

We currently have two computers running WinXP SP3.  We had no issues at all with McAfee TP 2009.  When our subscription ended we upgraded to TP 2010 in March.  For about a month we had no issues at all with McAfee or the computers.  Then last weekend we started seeing the same McSvHost.exe error on both computers when ever the computers were shut down.  We saw the error for about a week each and every time the computers were shut down.  Just now the 10.0.580 upgrade came through on one of the computers.  I've shut down and restarted the computer 3 times and so far so good -- No error on shut down.  Hopefully the update will correct the other computer as well.  This appears to have been a McAfee produced error and (I know unusual) not something related to windows.

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Message 294 of 1,143

Re: McSvHost.exe causes error on Shutdown

I still get the same error on shutdown, after the so-called fix.

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Message 295 of 1,143

Re: McSvHost.exe causes error on Shutdown

Yes i'm getting the same error still.... even after the upgraded software

so this so called fix was a complete waste of time.

This is really cheesing me off now.

on 17/04/10 15:25:21 IST
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Message 296 of 1,143

Re: McSvHost.exe causes error on Shutdown

Updating my updates.

I had a whole bunch of McAfee updates this week.  I have version 10.0.580.

I still get the error message every shutdown and restart, printer on or printer off.

I'll live witht he shortcut, because even when McAfee deleted it, it took away other things.

The error message is getting annoying.

...especially if others seem to have it fixed???

I have XP, IE8, SP3 and all my windows and McAfee updates...I run a clean, fast computer...it may be 7 years old but no error messages anywhere else...that I haven't been able to rectify with windows patches/updates.

Also, this forum is a small, tiny sample of the McAfee product community. We are people who are interested in computers, and in "fixing" things that go wrong. I have already heard from a number of people that they either never got the 2010 update, or are just getting rid of McAfee. Most of my friends call me when they have problems and I'm no expert, but a lot of it is basic stuff I can help them with.  This one isn't getting fixed by a company that is a huge presence in the international security world.

Why?

Will wait a few more weeks and then ditch McAfee...

terri

Message was edited by: tmgrl4 on 4/17/10 10:21:55 AM CDT
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Message 297 of 1,143

Re: McSvHost.exe causes error on Shutdown

Seems that I spoke too soon when I said that I had no problems with the shutdown message yesterday evening.  It still does it today.

In answer to TEAMSAINT, I upgraded to SP3 and IE8 with McAfee running.  No problems.  Personally, I prefer IE8 to IE7.  IE7 introduced new security features that changed the Internet Options window and the way that you delete cookies, history and temporary internet files, but also removed the directories from view, when I wanted to manually delete all those, plus files in the 'temp' directory.  Still the same with IE8, but I found that I could now use "Tools/ Folder Options/View" in "My Computer" then uncheck the box "Hide protected operating system files"  For some reason, IE7 wouldn't let me do that.

Message was edited by: ajmitch on 17/04/10 11:02:30 CDT
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Message 298 of 1,143

Re: McSvHost.exe causes error on Shutdown

Oh dear...

I admit I'm going slightly off topic here, but I remember posting in this discussion that I wouldn't be renewing my McAfee subscription -which expires 8th May- until McAfee addressed the issues raised in it.

So I was rather peeved* to receive an email from McAfee this morning, a full month ahead of my renewal date, informing me that they had already automatically renewed my subscription, and that it cost over twice as much as last year.

I was, I thought, giving them some time to recify their software issues, but it seems they have taken it upon themselves to force the issue, and I really have no alternative but to cancel my renewal forthwith.

So, best of luck, people. Ta Rah...

[*This is indeed something of a euphemism.]

Edit:-

I thought you might be interested in this separate issue, which I discovered when I actually went through the process of cancelling my subscription. I found it a bit alarming, myself. See-> http://community.mcafee.com/message/123467#123467

Message was edited by: Quaffa to include reference to new posting on 08/04/10 11:01:47 GMT
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Message 299 of 1,143

Re: McSvHost.exe causes error on Shutdown

I am glad the someone got some information from Mcafee. The tech people told me that something was wrong with my computer. And, I chatted with them multiple times. Just to make sure, are all of you receiving an error at shutdown that says;

McSvHost.exe - Application Error

The instruction at "0x6280436a" referenced memory at "0x08f2562c". The memory could not be "written"

Click on OK to terminate program.

(Note, I do not click on OK..and the computer continues to shutdown).

And, when I boot up, the mcafee shield desktop icon pops up, disappears, then pops up again.

I took a picture of the error message and am attaching it.

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Re: McSvHost.exe causes error on Shutdown

Chat should be aware of the issue and not giving you the runaround. Will get the update in tomorrow's call.

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