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gwayles1
Level 7
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Message 281 of 1,143

Re: McSvHost.exe causes error on Shutdown

Yes, I tried that quite some time ago. Didn't make any difference. Error code appeared regardless.

Re: McSvHost.exe causes error on Shutdown

Ok thanks

gwayles1
Level 7
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Message 283 of 1,143

Re: McSvHost.exe causes error on Shutdown

UPDATE:  After reporting this issue (again) to McAfee, I received a phone call today from a representative by the name of Anish. He advised me that this problem is a known issue with McAfee. That they are working on it, and hope to have it resolved within two to three weeks. Once the relevant update is available, we (the frustrated users) will know it has happened when the error no longer pops up at shutdown. So mark your calendars:  two weeks from now is April 25. Three weeks from now is May 2. Cross your fingers and pray for a successful solution!

Re: McSvHost.exe causes error on Shutdown

Issue fixed so they say in 10.5 version I am beta testing. So coming some time. The beta is stable and has 20 minor fixes and a couple of enhancements added.

mcscotty57
Level 9
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Message 285 of 1,143

Re: McSvHost.exe causes error on Shutdown

Great!

Will the upgradind be automatic, or will we have to make it manually?

Thanks to the support team!

Re: McSvHost.exe causes error on Shutdown

10.5 will came automatically but not yet. Actual date I am not aware of. I will update here when I know.

ShawnWallace
Level 7
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Message 287 of 1,143

Re: McSvHost.exe causes error on Shutdown

We have begun rolling out a minor update to our products that should address the shutdown crashes that some people have been experiencing.  The update will be automatic (and I believe will ask you to reboot, sorry).

I've been monitoring the incoming crash data and have yet to see one, but if anyone on the forums has received the update and could comment on their experience I would appreciate it.

To verify if you have the updated version, open McAfee Security Center, click "Navigation" at the top, and then "About".  The version of McAfee Security Center should be 10.0.580

gwayles1
Level 7
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Message 288 of 1,143

Re: McSvHost.exe causes error on Shutdown

I installed the update. Restarted the computer. Checked the version. Saw that it had been updated following the update. Worked on the computer for awhile, then shut it down. SAME CRASH, SAME ERROR - NO CHANGE WHATSOEVER.

MagicLight
Level 7
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Message 289 of 1,143

Re: McSvHost.exe causes error on Shutdown

Yup, new version 10.0.580 just installed, then updated again. NOPE still has error. AND still has that anoying desk top icon that will not go away no matter how many times I delete it.  Gosh, makes me want to use Norton instead.  The 2009 version was A LOT better and and the menu was easier to use.

ajmitch
Level 7
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Message 290 of 1,143

Re: McSvHost.exe causes error on Shutdown

Download took place earlier, new version 10.0.580 in place.  So far, no error on shutdown, but then I have IE8 and SP3 installed now.

As for the desktop icon, you won't get rid of it.  It's a registry entry that puts it there and regedit will not allow me to change the value or to delete it.

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