cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ajmitch
Level 7
Report Inappropriate Content
Message 241 of 1,143

Re: McSvHost.exe causes error on Shutdown

terri

tmgrl4 wrote:

So...I suggest, if McAfee offers to remove the shortcut, leave it for now, since it seems to have removed it from startup as well.

I won't uninstall and reinstall again, but may have to just to get the program running at startup.

Any suggestions???

I fear I will have to uninstall and reinstall McAfee now to get it starting at start-up.

terri

You won't find it in the start menu.  Don't know how confident you feel about tinkering with system settings, but try this.

Click on Start, then Run.

In the box, type in "msconfig" (without the quotes),  See attached picture config_2.jpg.

A window will open up called "System Configuration Utility"  Attached picture config_3.jpg

Click on the right hand tab that is labelled "Startup"

Use the scroll bar on the right of that window to scroll through the startup programs and look for one called "mcagent"  Attached picture config_4.jpg

It will have a little square box to the left of it

Make sure that there is a tick in the box, if not, click the box and a tick will appear.

Click on the "Apply" button at the bottom of that window,

You may get a window come up that says that an Access Denied Error was returned (see attached picture config_5) - ignore the message and click OK

Click the "OK" button.

Again you may get a window come up that says that an Access Denied Error was returned (see attached picture config_5) - ignore the message and click OK

The window will disappear to be replaced with one that gives you two options "Restart" or  "Exit Without Restart"  Attached picture config_6

Click the restart button.

Your PC will reboot.

When it restarts, a window will appear saying that you have used the System Configuration Utility etc, click in the little check box in the bottom left corner, then click OK.

The McAfee icon should now be back in your task bar.

tmgrl4
Level 7
Report Inappropriate Content
Message 242 of 1,143

Re: McSvHost.exe causes error on Shutdown

Thanks, ajmitch!! I will print out these instructions...in case....

I thought it through, and wondered if something as simple as running Virtual Technician would "fix" it.

I downloaded and updated VT and ran it...it said. No problems found, but when I did my restart....

Voila!  There was McAfee up and running, preceded by the quick Splash Screen to let me know and by the appearance of the shield in the lower right corner of bottom bar.

So...maybe that did it.

If not...I will give your suggestion a try.

Also, I noticed on this restart after using VT, that the McSvHost and other McAfee apps were running in processes.

I didn't think to even check there before.

We'll see what happens after a full shutdown, but this reboot with its reappearance I hope bodes well that it will remain.

Also, the shorcut on the destop is gone still. My scan was due to run, so I don't know if that is what started the program up since it is a scheduled task.  Will see at shutdown.

Dinesh seemed puzzled at the fact the McAfee VSP wasn't even in the Start/Programs/ menu....

terri

Message was edited by: tmgrl4 on 4/5/10 3:07:45 PM CDT
Mezzy
Level 7
Report Inappropriate Content
Message 243 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hi all,

Firstly today on my netbook, when I switched it on, Mcafee came up with a message saying something along the lines "I hope you like the new features, and settings" and some other stuff. Which is weird considering i've had mcafee installed on my netbook for a few days now, and this message ONLY appeared today, But has not appeared on the MAIN pc. Also, im not holding my breath, but on 2 shutdowns on the netbook SINCE this message, no error. Shall see where it goes.

Lastly, for the attention of Bala or whoever is Calling customers regards this issue, I had 2 telephone calls today 3:04pm - 3:23pm... however I did not answer them.... Probably due to the fact I was very busy, and did explain to Bala "please call after 6pm UK time"

Mezzy.

on 05/04/10 22:03:51 IST
tmgrl4
Level 7
Report Inappropriate Content
Message 244 of 1,143

Re: McSvHost.exe causes error on Shutdown

Mezzy...

I didn't get the "welcome" from McAfee that you got,  but I have had some shutdowns and reboots without the error message...then

It's baaaaack.

I am going to shut my computer down now and work out a little. After hours with McAfee...I need it. LOL.

We'll see when I sign on later to play bridge if McAfee starts up when Windows does...

terri

Re: McSvHost.exe causes error on Shutdown

Let me get this right the Mcsvhost issue is popping up on shutdown correct? The box either closes itself and the PC shuts down or requires a clicking "OK"?

If this is the case the issue is an annoyance  rather that a critical error such as a Blue Sceen on shutdown or boot.

Mcafee do think they know the cause and say a fix is in the next Patch coming soon (very). It appears to be caused by the network agent still being active on shutdown.

Can you wait patiently for it if possible I know it has been a while.

tmgrl4
Level 7
Report Inappropriate Content
Message 246 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hi Tony!

I totally agree with you....now.

I've had McAfee forever and remember the days of no service, poor service......

They have obviously put a great deal of time and manpower into working on this..so , yes, I do indeed intend to wait.

It is a shutdown error message ...that's it, no other problems that I can see.

Oh...I just turned my computer on, after being completely off....The McAfee splash screen used to come up almost instantly after I saw my other icons ...so I waited....I pulled up Task Mananger and watched some "mcprocesses" (my own word) going on...within a minute to minute and half...

Splash screen, McAfee Shield on bottom...so it is there, but not as quickly as it used to come up.

I, for one, am waiting.

Dinesh said he will make personal contact with me regarding solution (or through forums which is also fine) ...he seemed to appreciate having someone willing AND able to give up the time.  I did have other plans today when he called. On my way to a bridge game, but there were enough people there, so I stayed and we worked.

Makes me feel good when I am part of a solution instead of complaining and being part of the problem.

terri

rabbit2
Level 7
Report Inappropriate Content
Message 247 of 1,143

Re: McSvHost.exe causes error on Shutdown

Peacekeeper, Hi,

Good news that McAfee believe thay have identified the problem but not so good in that I provided them with strong evidence of a McAgent issue way back in February from work I had carried out in examining process activity. I sent this info to them via a personal message but maybe it didn't reach the right people. On the other hand, and as I've said before, the problem did not appear to affect functionality, only being something of an anoyance, and so the time to identify and resolve the issue in the grand scheme of things is perhaps not too excessive. However, had it been sorted earlier, the heated comments and loss of good will need not have happened. I'll PM (forward) to you the info I sent to McAfee so that you can decide whether there is any scope for communication improvement and perhaps bring your thinking to their attention. Of course, all this relies on the problem really been solved. Fingers crossed!

Re: McSvHost.exe causes error on Shutdown

Read and passed on for comment. Thanks for your work I do feel it was checked out and followed up but someone should have maybe contacted you as that would have been nice.

shelley3
Level 7
Report Inappropriate Content
Message 249 of 1,143

Re: McSvHost.exe causes error on Shutdown

Anxiously awaiting the McSvHost.exe fix!

Thanks all, I hope it happens soon!

Anybody notice that the temporary files are deleted automatically? I usually had some files left before I did a disk cleanup.  Am I missing something in the setup?  IE8 is not set to delete files after closing..

Thanks ,

Shelley

Message was edited by: shelley3 on 4/6/10 2:45:15 AM CDT
bmazak
Level 7
Report Inappropriate Content
Message 250 of 1,143

Re: McSvHost.exe causes error on Shutdown

Good news people I think I got the error to stop.  Here's what I did and I must add reluctantly.  First I went into start up "RUN Key" in Hkey Local machine and took the couple of programs that want to run all the time like Groove 2007 and put the spelling back to what it was before. I had changed this because I saw no way of stopping a program I did not use.  Then it was off to the  Windows firewall and made sure all the McAfee and Office 2007 programs had permission to get through. Then it was off to the Services panel under Administration utilities.  I had disabled grove and a couple of other Services that I felt was un necessary.  I put these back to Auto and then started them.  Then I applied all the waiting Microsoft updates by the way included a grove 2007 update.  Then I rebooted.  No error since.  If you need help with the RUN Key stuff I would search Microsoft tech Net for Instructions.  Thanks For all your help and May God Bless The US and McAfee.  Of course McAfee may had changed something also, I don't know about that.  I had auto updates on from them so who knows?

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community