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Message 191 of 1,143

Re: McSvHost.exe causes error on Shutdown

I'm almost certain now that this is due to the file McSvHost being in the download version of Antivirus Plus 2010.

I examinied the CD and all the cab files on it.  No sign of McSv Host.  Installed from the CD prior to downloading updates there is no problem.

After downloading updates, or selecting the option to install direct from McAfee brings in McSvHost and then the problems start.

It is my belief that this file is intended to work with Vista or Windows 7 as machines with these operating systems don't seem to have the problem.

From my own tests:

1.  McSvHost.exe isn't running until after Internet Explorer (IE) has started.

2.  If I don't start IE and just run Outlook Express to check my email, McSvHost.exe doesn't start and there is no problem on shutdown.

3.  If I start IE and close it immediately, it does as I have set and prompts to disconnect from the internet, then the computer can be shut down with no problems.

4.  Having started Task Manager and watched the events as I start IE, McSvHost.exe starts up about ten seconds after starting IE.  It stays there, even though I later close down IE and will give the error message at shutdown.

5.  By terminating McSvHost.exe in Task Manager after shutting down IE and disconnecting from the internet, computer shuts down with no error.

I was going to install Windows 7 on my second hard disk which I cleared just for that purpose, so that I could test this out on my machine with Windows 7, but Windows 7 screws up part way through the install.  I bought the full version instead of the upgrade version, so that I could install it and dual boot.  Tried both the 32bit and 64bit DVDs (I have and Athlon 64 4000+ CPU) Seems it doesn't like this scenerio and the guide that comes with it doesn't even mention doing a clean install.  So.... I didn't get to test it with Windows 7.   Once I sort out the Windows 7 problem, then I'll have another go.

I think though, that we should ask McAfee the question as to whether this file was tested with XP or was intended only for the later Windows operating systems.

Message was edited by: ajmitch on 28/03/10 13:17:17 CDT

Message was edited by: ajmitch on 28/03/10 13:20:45 CDT
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Message 192 of 1,143

Re: McSvHost.exe causes error on Shutdown

What a great post, ajmitch!!

When I run Outlook alone, no Mc...on Task Manager.  Shouldn't it be running though when we run e-mail?

When I run IE it is running...so from now on, I will shut down IE, disconnecting from Internet, open Task Mananger, end McSV...and that should do it.

Now I wonder why it isn't running during my free-standing Outlook Express program. Doesn't McAfee need McSv to monitor e-mail in and outs?

terri

P.S.  I tried leaving IE open and then close it while watching Task Manager. Sometimes McSvHost.exe stays on and sometimes it shutdowns with IE, when I close it. Explains why we get the error message sometimes and not others.

Message was edited by: tmgrl4 on 3/28/10 1:38:05 PM CDT
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Message 193 of 1,143

Re: McSvHost.exe causes error on Shutdown

Quote:-

"From my own tests:

1.  McSvHost.exe isn't running until after  Internet Explorer (IE) has started.

2.  If I don't start IE and  just run Outlook Express to check my email, McSvHost.exe doesn't start  and there is no problem on shutdown.

3.  If I start IE and close  it immediately, it does as I have set and prompts to disconnect from the  internet, then the computer can be shut down with no problems."

It looks like you've done a great deal of work on this, AJ, but...

I only use Firefox for internet browsing; I never launch Internet Explorer myself at all. And yet I'm still occasionally getting the error message.

If it helps diagnosis at all, I'm running Firefox 3.6.2 as my default browser, and I have Internet Explorer 8.0.6001.18702 installed. (Oops... I've just launched IE8 to find out it's version...)

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Message 194 of 1,143

Re: McSvHost.exe causes error on Shutdown

Hmmmm,

McSvhost.exe seems to be running on start up of windows XP.

Ive checked this on my netbook with wireless built in, and as soon as windows starts and has loaded up, I open task manager, and low and behold "McSvhost.exe is running.... without opening any internet related programs.

Whether this McSvhost.exe starts running as soon as my wireless connects to the internet (as i have automatic connect enabled) i dont know.

Can anyone advise?

mez,

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

UPDATE ON MY THREAD

Upon disabling my automatic connection, and restarting my pc, McSvhose.exe is running. so seems to be running all the time, opening internet explorer / outlook does NOT seem to matter, as the program is running upon start-up.

Message for all experiencing this issue: Disconnect / disable your internet, then restart and check and see that the McSvhost.exe is running in task manager.

Mez,

AJmitch, You say your McSvhost.exe is not running until you connect to internet??? as mine is running on start-up

Message was edited by: Mezzy on 28/03/10 21:13:13 IST

Message was edited by: Mezzy on 28/03/10 21:15:30 IST
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Re: McSvHost.exe causes error on Shutdown

Passed some above info onto Mcafee for comment I still at a loss to explain why my XP PCs of my kids are not acting up at least 3 have 2010 and I will update rest soon.

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Message 196 of 1,143

Re: McSvHost.exe causes error on Shutdown

Maybe McSvHost.exe is in conflict with some application of common use for many users of Windows XP... but not for all.

Something as what happens between Mcshield.exe and Nero Scout in some computers.

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Message 197 of 1,143

Re: McSvHost.exe causes error on Shutdown

MacAfee:

How much longer do you expect to be in business with these kinds of headaches lingering for subscribers?

Still having the shutdown error, still waiting..........

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Re: McSvHost.exe causes error on Shutdown

I, personally am giving up given the ridiculous amount of time this is taking to get resolved. I feel like a third class citizen -- behind the very problematic Vista and, now, Windows 7. My subscription would have been renewed in May, but that's a no go for me now. I run XP Pro SP 3 with all updates required and never had the problem until the online update process updated from the 2009 to the 2010 version of McAfee, purchased on disk from Dell last May. Good bye, folks!!!

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Message 199 of 1,143

Re: McSvHost.exe causes error on Shutdown

So, folks.. do we have a lawsuit on our hands or what?!

Who's with me....?

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Message 200 of 1,143

Re: McSvHost.exe causes error on Shutdown

So, I've been watching this subject for a few days hoping that McAfee would just download a quick fix but apparently not. I started to get this same message about a week ago. I have 2010 Virusscan plus. The cd not the download. But I didn't start getting this message until they seemed to of changed the Mcafee icon and interface. I'm on dial-up. Windows XP sp3. I have IE 7 but I don't use it. I use firefox 3.6. I also made sure that my computer had downloaded all of the critical updates from Windows and it had. I also ran Malwarebytes which found nothing and CCleaner which found 0 corrupted files. And I haven't contacted Mcafee after the whole DAT issue.

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