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slyberg
Level 7

McAffe pups up "Not protected"

Hello all
I have this problem since March 20 with my VirusScan Plus 2009 that i installed in November last year Version 13.3.127
Every time it updates the DAT files, it keeps telling me that i'm not protected.
When i open Security Center, My Computer and E-mial scanner is disable.
at first i click on fix the problem but on another time i waited and it came back by itself after less than 1 minute.
In my event viewer under application, i have error reports for McLogEvent and telling me the following:
a thread from the process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took more than 90000 ms to do a request.
Process will stop. thread*ID: 2632 (0xa48)
Adresse thread*: 0x7C91E4F4
After less than 1 minute, it reports as started and running.
I uninstalled, used the removal tool and reinstalled and it keeps doing the same every 2-3 days.
My account is activated and i'm up to date in everything.
My computer is under XP home sp3

I'll be glad to find what is causing this because i have at least 3 other friends with VS 2009 with the same problem since about the same time.
Thanks in advance!
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1 Reply
BalaSGS
Level 7

RE: McAffe pups up "Not protected"

I guess there may be some kind of malware infection in your computer, can you try to download this Anti-Malware tool and scan the computer for infections.
www.malwarebytes.org/mbam.php
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