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dixierebel
Level 7

McAfee will not work, or uninstall

I have McAfee Total Protection on my laptop. My subscription has expired, and i want to renew. But i cant. Everytime i try to open it up all i get is a blank white screen. Tried to uninstall, and all it does is give me a blank white screen. Can anyone help me with this problem?

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5 Replies
exbrit
Level 21

Re: McAfee will not work, or uninstall

Have you, or did you have, any beta version of Internet Explorer installed and failed to uninstall it when  the final came out?   If so please remove it and install the final version anew.   This is regardless of your default browser.

What is your operating system and service pack (to see that information right-click Computer (My Computer in XP) and go to Properties), what version of Internet Explorer is installed (to see that information open it and then go to Help/About)?

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exbrit
Level 21

Re: McAfee will not work, or uninstall

Moved to SecurityCenter.

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Dinz
Level 16

Re: McAfee will not work, or uninstall

Do you still have this issue occurring with your security center ???

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dixierebel
Level 7

Re: McAfee will not work, or uninstall

Yes I am still having this problem with my security center.

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Dinz
Level 16

Re: McAfee will not work, or uninstall

Please update us with the below information;’

What operating system ?

Open Internet explorer – Click on Help – Click About Internet explorer and let us know :

Version -

Cipher strength -

Regards,

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