Several users have reported problems recently with McAfee updates. I've never had any problems with updates before, but ...
This has been an eventful afternoon as far as McAfee updates are concerned.
I switched on, logged on, got bombarded with messages from Microsoft and McAfee saying updates were available to install. Installed the latest Windows Defender definitions, no problem. Clicked on the icon to start the regular McAfee DAT download (I assume that's what it was) and opened the Security Center to watch progress (almost as good as watching paint dry). And something wasn't right. I couldn't get the progress window to stay open. The spinning icon showed 0% for quite a few minutes, then I got the shouty red alert window saying "Your Computer Is At Risk - Contact Technical Support Or Uninstall Now!!!"
Well, I thought, nuts to that. I *know* I haven't got a virus, and I'm not going to uninstall. I'll run a few tests to see what's wrong.
A minute later, up popped the All Installed OK balloon, and the red alarm window switched to an innocent green.
Hmm. Okay, let's wait and see. So I waited, answered a few posts, and then ran some tests.
McAfee Security Scan Plus : all okay, no problems.
MVT : everything installed and correct, all up to date, no problems.
DAT : 6344, installed today (no time stated).
Next : manual check for updates. And then the fun started. A mega-download, that ran and ran for more than ten minutes - during which time I started Process Explorer to see what was going on. I saw the mcshield process being killed, and then the firewall, and various other McAfee processes going to the wall. Obviously something was happening. Windows Defender kicked in and started informing me of changes - A Browser Helper Object being added to Internet Explorer, an unknown and unsigned process from an unverified source being started, changes to registry settings. New McAfee processes started, a firewall message came up saying RunDll32 wanted to connect to the internet - it all got quite busy.
So what was wrong with the initial download? Did it do anything or not? I'm thinking not. In which case, what was the reason for the alarmist red window?
If you want to see the sequence of events, there are a lot of screenshots here. Shame there isn't a way in Chrome just to post thumbnails. If you're getting bored, look away now ...
Message was edited by: Hayton on 13/05/11 16:30:15 ISTMessage was edited by: Hayton on 13/05/11 16:34:21 IST
I've got any or all of the above on various occasions and have learned to ignore the bulk of it as after all these years, I've learned that McAfee moves in strange ways, very strange ways.
I only relax after saying to myself about 1000 or so times, 'it could be worse, it could be Norton' (with apologies to them, but you know what I mean). McAfee insist on all these bells and whistles which only means all the more to go belly-up.
I long for the days when it was firewall and antivirus and nothing else and it only updated once a week, if needed.Message was edited by: Ex_Brit on 13/05/11 12:52:09 EDT PM
I over-egged the pudding I think. What started it all was the red alert window. If I hadn't had the setting enabled that shows a popup balloon when updates complete, I might have assumed there was a major problem. No doubt so too would other users. I suspect that the auto-update simply baulked at the sheer size of the impending download - whatever it was, it was pretty major.
Is 'About' now appearing on the main page of the UI at top right? If so you have 2011 in full, if not then I have no idea why the big update.
Sorry I forgot you get it from O2 - it'll be a while before they filter through with the 2011 stuff. There's always our account of course.
You'd have to run MCPR etc. just a thought.
I guess the reboot was because an engine got updated.
Nowadays McAfee has some important updates that take care Anti-Spam issue and Engine updates. I have that same experience on my computer… Oops I got an another update which needs a restart right now..
Yes, but why did I get the original red window saying reinstall McAfee or call up tech support? I ignored it, and it went away, but other users might be less sanguine. I mean, red=panic.
Yes, it seems that update has been downloaded but somehow failed to install and that’s why McAfee become red. Since next time update installed successfully, and it became green…This is how it is designed to, as my knowledge..