New member. Not sure if posting in correct place. Apologies if not. I have BT NetProtect+ provided by McAfee. The problem is, it will not update either automatically or manually unless I completely reboot my machine. I have tried a complete uninstall and reinstall twice (using correct uninstall procedures and tools) but it makes no difference. I have also tried various other possible solutions from searching this forum but nothing seems to alter. I am beginning to think it is not a McAfee issue but something perculiar to my particular set up. I am running Windows XP fully up to date and connecting to the internet wirelessly via a BT Voyager 2091 router and a Voyager 1050 wireless adaptor.
Any comments/help/suggestions would be greatfully received.
P.S. After a complete reboot it will allow manual updates twice maybe three times then that stops and will not work.
Thanks for replying. Much appreciated. Answering your points, System date and time are correct. No alerts or pop-ups when using the internet. No changes made to computer since first downloading BT Netprotect+ from Mcafee. No security programmes installed.
Weekly system scan runs no problem. I have just run Virtual Technician and it has come back "No Problems Found" Session ID was: 20266492. Problem still persists.
Could it be a permissions issue......some setting or other buried deep within Internet Explorer or internet access ?