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naina833
Level 7

McAfee not able to update & Install the updates

McAfee not able to update & Install the updates

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2 Replies
Peacekeeper
Level 20

Re: McAfee not able to update & Install the updates

First what version 11.6 or 12.1 also what operating system?

Try running the virtual technician found on their support page.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

If that does not fix things try an uninstall reinstall that should fix it.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

Then reinstall from your account

If still an issue call support they will most likely suggest the reinstall path first thus best if you already have tried that.


http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

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exbrit
Level 21

Re: McAfee not able to update & Install the updates

Moved this to SecurityCenter for better attention.

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