McAfee Virtual Technician

[Kidd]

lakshmi, I just downloaded MVT 5.5.2.0 and it's working ok now.

[Kidd]

Virus Scan just updated to version 5900 so I assume all is ok. I'd been worried that it wasn't updating but seems ok.

[Kidd]

Scheduled scan has not started again!!!!! was set to run at 04.00, waited until 04.40, still nothing so I'm running a manual scan!! I set my scans to run wed-fri-sun at 04.00, never had a problem with v9. And the clock's right!!

[Kidd]

Scheduled scan started after manual scan again!! Whats happening????????

[Kidd]

I scheduled a scan at 8.00 this morning, it started at 8.35 ????

[YOGA*]

Hi,

Check the system date & time and make sure they are set as per your local time zone ?

Message was edited by: Dinz on 2/24/10 6:31:16 AM GMT-06:00

[Kidd]

Hi Yoga, as I said in my earlier post, time's ok. When I was using v9 it started on the dot.

[exbrit]

Regarding the scheduled scan not starting.  Just got news that it is a known issue and they hope for a patch to fix  it in April or May.

[Kidd]

Thanks Peter, thought I was going mad! I'm still having a problem with MVT reporting no McAfee product installed, when I had a problem with my subscription last week:-

http://community.mcafee.com/message/117983#117983

I reinstalled from the O2 cd which gave me V9 and MVT worked fine. But when I reinstalled V10, MVT
reports no McAfee even with the MVT update.

http://mvt.mcafee.com/mvt/ProductList.asp

[exbrit]

The no components installed issue is known and happens sometimes with 3rd party provided protection such as O2.

If you are having issues I suggest contacting Technical Support Chat linked via Useful Links at the top of the page.

Message was edited by: Ex_Brit on 09/03/10 7:07:06 EST AM