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juneandrews
Level 7

McAfee Total Protection

I keep getting the same error message over and over - "Real time scanning is off."  I click on "Turn on" and it turns on for a mega second then reverts to the alert again.  What the heck????

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14 Replies
ConorD62
Level 12

Re: McAfee Total Protection

Hi JuneAndrews,


Real time scanner could be turned off due to various reasons like ;

  • A Incomplete update to the software
  • Conflict with any different security scanner
  • Inproper installed files.
  • Malware infection

Have you by any chance done a system restore recently?

Thanks and Good Luck.
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juneandrews
Level 7

Re: McAfee Total Protection

I have not done a system restore.  I woke up this morning, turned on the computer, and got the error message.  No new peripheral devices, no new software, the last scan came up clean. So......

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juneandrews
Level 7

Re: McAfee Total Protection

What do you know - just clicked on "Turn on" again for about the 15th time and now it is staying on.  Thanks - fixed now I guess/hope.

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ConorD62
Level 12

Re: McAfee Total Protection

Hi,


That's good,


If it happens again, post back.


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nothappy
Level 7

Re: McAfee Total Protection

hey,

The same thing keeps on happening to me and I dont know what to do.

Please help.

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ConorD62
Level 12

Re: McAfee Total Protection

Hi Nothappy,


Please go to: http://mvt.mcafee.com


And run MVT please.


Thanks.


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nothappy
Level 7

Re: McAfee Total Protection

it didn't work

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ConorD62
Level 12

Re: McAfee Total Protection

Hi,


What do you mean it didn't work,


Can you give more information?


Thanks.


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nothappy
Level 7

Re: McAfee Total Protection

It says its fixed all problems but the real time scanning still is not working.

When going into the diagnostic log it says that 1 process is incorrect and not running.

c:/program files/mcafee/siteadvisor/mcsacore.exe

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