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McAfee Service Host consistently errors out and has to be killed

Hello,

I am running McAfee Total Protection and pretty consistently (at least 3-4 times / day with average use of 3 hours) McAfee Service Host dies.  I can't find a pattern to why / when. 

Some details:  Windows XP Service Pack 3, McAfee Total Protection Version 11.0 Build 11.0.623 AffId 550.  

Has anyone run into anything similar before?

Thanks,

Chris

3 Replies

Re: McAfee Service Host consistently errors out and has to be killed

Hi Chris,

When the error occurs, can you kindly open task manager (CTRL+Shift+Esc)

Go to the tab – Applications – Right click on McAfee Service Host and click on Go to Process

From here , right click on file McSvhost.exe and Select Create Dump file

This is one of the important logs that we would like to have from the PC that has this issue , which would help us determine the problem.

Thanks,

Re: McAfee Service Host consistently errors out and has to be killed

Hi, where can I send the logs to?

Dinz
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Re: McAfee Service Host consistently errors out and has to be killed

Hi casblue18,

I have sent you a private message on this board with more info on this ,.

Regards,