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Reliable Contributor exbrit
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Message 11 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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I moved this to SecurityCenter.  I should add that McAfee relies on IE for connections regardless of your default browser selection, so make sure that IE is up to date and set to its own default settings.

It doesn't have to be your default browser.

Hopefully my contact in support will be here soon to offer more advice.

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Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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Hi All,

This is to keep you informed McAfee is investigating this issue. We will keep you informed.. We appreciate your patience

unife
Level 7
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Message 13 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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Thank you, Bala

Reliable Contributor exbrit
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Message 14 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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BTW my soiftware says no connection too....it must be because the website is down.  

Reliable Contributor exbrit
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Message 15 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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The website is restored.

unife
Level 7
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Message 16 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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Yep, my Security Center is updating again! My problem is solved. Hopefully the same holds true for all others previously afflicted by this issue?

Ex-Brit, Bala, team McAfee, thank you for your rapid help!!!!

Reliable Contributor exbrit
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Message 17 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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When you first reported it I had no idea that my software couldn't reach the Internet either.....so it was merely a website problem.  Glad it's solved.  Good luck 😉

Reliable Contributor catdaddy
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Message 18 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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Glad to report I am experiencing no issues as well. Maybe it was the same case as yourself Ex_Brit, since I just signed on I was not aware of it. Having said that, I noticed my Anti-Spam did indeed update the Version Content @ 5:31 am.

My geographical location is on the East Coast-Mid Atlantic Region.

Cliff
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Reliable Contributor exbrit
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Message 19 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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It appeared to be world-wide.  Should be back soon if not already so for everyone.

unife
Level 7
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Message 20 of 20

Re: McAfee Security Center unable to connect to Internet even though Internet works fine

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Hi all,

Just checked on ' Is it down right now?'  (www.iidrn) and guess what, home.mcafee.com IS definitely down for everyone.....So I assume that we just need to sit tight and wait. At least it is also fair to assume for now that those afflicted by this error problem can rule out their own computers or software as causes for this problem.

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