My home computers were all recently upgraded to the newer version of Cox/McAfee. Since then, my Vista based continually show a dialog box which says "Software Upgrade - Please restart your PC to upgrade to the latest version of McAfee Security Center".
I have had 4 different sessions with McAfee technicians. One tech had me run a bat file which checked and changed a registry key. Another tech had me completely unistall (include the unistall tool) and re install, another tech had me ensure that all the "important" window updates were applied and had me turn off PC Tools Spyware Doctor and then go through the process of unistalling and reinstalling McAfee again, and the latest round with the technician suggested that I call Microsoft to see if they had any issues (c'mon man!).
During the brief period between when I restart the computer (as instructed by McAfee) and when the dialog box appears, I am able to open McAfee Security center. When I open it and check for updates, it always seems to find updates and goes through an installation process...even though I've just updated and rebooted. So I believe that either 1) the updates have not been applied or 2) some indicator has not been reset telling McAfee that it is updated.
Any thoughts ?
Could you please update us with the below details;
What is the operating system installed?
What Service pack?
Did you try running MVT If not yet, please run the same from http://mvt.mcafee.com and post your session id back here
SP1 being installed now, with much trouble.
Once SP1 is installed, should I run MVT first and then install MCaFEE AGAIN, OR INSTALL mCaFEE FIRST THEN RUN mvt ?
I have a similar problem to that outlined by funkmasterj. I receive a pop-up dialog with the message "please restart your pc to upgrade to the latest version of mcafee security center" once a day. Once I restart then I am clear until the next day.
Windows XP Pro, Service Pack 3
TS100430.bat (suggested from other posts) did not help.
No other McAfee installs in place.
Are you using System Restore a lot by any chance or restoring from backups frequently? Also chedck you system clock is accurate both time and timezone-wise.
This could also be caused by the frequent use of registry cleaners and optimizers.
Best cure is to uninstall in the normal manner via Control Panel/Add or Remove Programs
Theh run the MCPR cleanup tool listed under Useful Links at the top of this page
Reboot and reinstall from your online account.
Thanks for the suggestions. I unstalled/reinstalled the program per your instructions (Control Panel + MCPR), but the problem persists. I've done no System Restores or backup restores. System clock is correct. I don't use regitry tools of any kind.
Any other suggestions? Unlike other posters here, I don't have the luxury of walking away as I've paid for the next 12 months.