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McAfee Safe Connect app won't start

I did a Windows update on May 13, 2021. On May 14, 2021, I started my computer but McAfee Safe Connect app wouldn't started. I had last left Safe Connect set to automatically start when I start my computer. On the screen I could see a box that said "Safe Connect" but the app wouldn't start the VPN. I closed the dialog box and tried to open the app from the start menu, but the VPN still wouldn't start. I tried restarting my computer but still the VPN wouldn't start.

I went into McAfee Live Safe then logged in and checked for the Safe Connect app. The Safe Connect app is listed correctly there as active.

How do I get the McAfee Safe Connect VPN to start?

2 Replies
Madhan
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Re: McAfee Safe Connect app won't start

Hello @shridruplo 

We are sorry for the inconvenience caused. Please try re-installing the program and check if it works fine or not.

- Go to Control Panel
- Uninstall Safe Connect
- Restart the computer
- Install Safe Connect 
- Check if it works or not

Also, check if there are any pending Windows updates. Please ensure its up to date.

Regards,
Madhan M

Re: McAfee Safe Connect app won't start

The Safe Connect VPN seems to have "fixed itself." If I set the app to let me manually connect it seems to work alright. Anyway, thanks for the help.

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