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'LizBeth
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Message 31 of 33

Re: McAfee Anti Virus Plus Problems?

Selvan,

Thank you for your reply.  You may contact me anytime after 4pm EDT (which I believe is -5.00 GMT).  I share this computer w/my husband, so If I need to be online when you call, please call after 8pm EDT.

'LizBeth

pauljohnson
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Message 32 of 33

Re: McAfee Anti Virus Plus Problems?

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hello sir,i bought mcafee plus on amazon.with3 year license and it had been worked well. so at last month my pc harddisk got corrupt so i bought new harddisk.

then i tried to install the antivirus.but it showed me the error.which i mentioned in above.

thanks in advance

Moderator ymdfarhan
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Message 33 of 33

Re: McAfee Anti Virus Plus Problems?

Hello @pauljohnson

I see that your McAfee AntiVirus Plus product is already installed on a couple of devices and both show active. That is why it shows that you do not have enough license to install the product.

If McAfee is not installed on the 2 devices, do let me know becasue we may need to investigate it. If it is indeed installed, then you will have to either purchase additional license or purchase another product that offers multiple licenses.

Regards
Farhan

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