I am having trouble installing internet security 2010. I previously had the 2009 version but now that it has expired & i've been trying to install Mc Afee security center 10 cd & it doesn't activate. I uninstalled everything in the 2009 version. Then 2010 was run on the computer and showed renew activation it expired yesterday. Virtual tech feature is only showing that i should renew aswell. Security center sends me to a direct link to purchase one but I already have a CD I bought off amazon. The CD how ever does install the internet security 2010 but it never asks me for the product key from my CD and there fore does not activate. And I can not get it to scan, It says real time scanning is off when i press turn on it goes right back to off when i try to scan. I know i have a subscription to Mc Afee until May 30, 2011 , but on this current desktop my subscription expired yesterday. How can i get the
Mc Afee CD to ask for the product key so that i can install this properly. I am using a Dell windows vista.
As it's the weekend and McAfee staff are scarce here I suggest contacting Technical Support Chat via Useful Links above.
You will have to run the Virtual Technician first and then it will connect you with a technician.