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mrshvd3
Level 11
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Message 21 of 36

Re: MVT says firewall service is not running.

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What does "nuke and fresh install" mean, please?

Re: MVT says firewall service is not running.

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Uninstall via windows and then after a reboot use the MCPR removal tool reboot and run Pre-install tool then reinstall product from your account. takes around 15 mins depending on download speed.

Unistall Mcafee software

If you have a problem installing onto Windows, try using the Pre-Install Tool. This tool prepares your computer for installation:

  1. Download the Pre-Install Tool.
    NOTE: Save the file to a temporary location, such as your desktop.
  2. Double-click the Pre-Install_Tool.exe file, and follow the prompts.
  3. Read the warning message, and click OK to agree to the changes.
  4. After the Preinstall Tool completes:
    1. Click OK.
    2. Click Close.
    3. Restart your computer.
  5. Try the installation again.
mrshvd3
Level 11
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Message 23 of 36

Re: MVT says firewall service is not running.

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Thank you for the information and quick response.

mrshvd3
Level 11
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Message 24 of 36

Re: MVT says firewall service is not running.

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My Action Center is flagging for that, too.  This is all way too weird!

Re: MVT says firewall service is not running.

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Only at boot plus 90 secs and fine before 5 mins or longer

selvan
McAfee Retired
McAfee Retired
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Message 26 of 36

Re: MVT says firewall service is not running.

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The article is live now and can be accessed using below link

TS102753

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Korgman
Level 10
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Message 27 of 36

Re: MVT says firewall service is not running.

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Appreciate the follow up Selvan.

Re: MVT says firewall service is not running.

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Thanks matey

mrshvd3
Level 11
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Message 29 of 36

Re: MVT says firewall service is not running.

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Thank you, Selvan, for this article.  I don't remember installing Windows Security Suite any time recently, but whatever did this sure screwed up a lot of settings!  In Services, in MVT, in the Action Center.....

Do I assume, then, that we (who have been doing it) should continue manually starting the McAfee Firewall, or are things fine as they are?

Thank you again; your information is always appreciated.

mrshvd3.

Re: MVT says firewall service is not running.

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WSS or Windows security suite is another name for all Mcafee windows suites. just the way they talk ie Livesafe etc. From that FAQ I gather McAfee starts the firewall automatically as required though Selvan will confirm.

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