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Level 7

License move after hd-crash


I'm posting here, because I don't find an appropiate section.

I'm using a 3-user-license and have to remove a pc from the active-licenses-list. The to-be-removed pc is out of order after a HD-crash. So I wasn't able to de-install the product on the old pc. I bought a new HD (and OS) and re-installed my MCAfee-product. Now I can't find any means or solution to remove the old pc from the active-list. A simple "kill this"-button on the homepage would be sufficient!

Any ideas?



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1 Reply
Level 10

Re: License move after hd-crash

Hi Polaris,

Try to contact our online customer service chat support:

They should be able to deactivate the old pc once they validate your account


Manoj A R

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