Hoping someon can help.
My Mcafee total protection no longer seems to be working properly. I just get a blank screen when I click on it, and the same thing goes when trying to use mcafee virtual technician.
I hoping someone has an answer as to how to get round this problem. I apologise in advance if there is some simple mistake that I have been making - I'm by no means a computer expert, and I would appreciate any help with this problem.
In case it matters, my PC is running windows vista.
Thanks in advanceon 9/15/11 1:21:50 PM CDT
Try the below steps:
Raja Gopalan S
Thanks for that. I have followed these steps all the way through, but unfortunatly Total Protection is still coming up as a blank screen. Have you got any further suggestions?
Apologies. I added a reply which duplicated the advice given by srajagopalan in his reply.
That message has been deleted.
Ex_Brit and Peacekeeper will probably be able to suggest a fix for this, as I'm sure the problem has occurred before.
Since loading the dll's (j and vb) didnt worked out, have you tried uninstalling and reinstalling MTP from your account on Mfe website?
It may sound simple but..
maybe you already tried that.?
Please let us know some of the below information;
Open Internet explorer – click on Tools – Click on Windows Update and install any available update from the site
In internet explorer – click on Help and click on About Internet explorer and let us know Version - & cipher strength