RE: Internet security 2009 and product setup problem

[matrixluke]

Actually you misunderstood my statement. If you are making a complaint that is well and good, but at the same time working with a level 2( Tier 2) tech will give you more confidence and will be able to resolve your issue.

[vinod_r2]

Initially did you mention that your product was registered under another email address?

the order Id does mention that it was registered by a CD on the first.and it is valid for a full year.

That was the 3-User McAfee Internet Security as per the records

[Pete_123]

I still have the problem that my software does not recognise the linkage to the website link you refer to. I did not purchase online...I purchased on CD....so how did this invoice become active....who did this? ....,as it does not resolve my problem, but instead makes it more complicated as I constantly get reminders that cannot be completed due to the lack of response from the "product update " process.

Thanks again?...I am now off to try to forget the frustration of mcafee software and get some sleep , and dreaming that come tomorrow morning someone will give me a solution that enables me to properly protect my 4 pcs's (only 2 of which I have tried updating so far) with some service that doesn't require endless tech support.

Despite how it may sound I am grateful for your responses, and that of others on this site....but getting frustrated.