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skywizard
Level 7

Internet Security 2015

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I bought McAfee Internet Security 2015 1 year 3 pc and when I got home to install, I put the key and got "...your code is already redeem...."

what can I do now?

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1 Solution

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exbrit
Level 21

Re: Internet Security 2015

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The ultimate sol\ution if the above failures would be to send it back to Amazon for a refund and then purchase directly from McAfee.

Amazon has a money-back guarantee on most products and services as long as you follow their correct procedures for such.

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exbrit
Level 21

Re: Internet Security 2015

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You can only activate the code once.  After that the software will always be available on your online account, as long as the subscription is kept up to date.

If there are problems and you need some quick answers you can phone Customer Service free of charge, or use their online chat.  http://service.mcafee.com/faq/country.html

(Change country at top right if necessary)

They deal with all subscription issues.

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skywizard
Level 7

Re: Internet Security 2015

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That is the thing. If I just bought it how is already active by other?

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exbrit
Level 21

Re: Internet Security 2015

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Where did you buy it from?   Customer Service can give you better answers than I can.

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skywizard
Level 7

Re: Internet Security 2015

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Amazon

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exbrit
Level 21

Re: Internet Security 2015

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This any help?

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skywizard
Level 7

Re: Internet Security 2015

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Like I said, the code I got in my card is already being used by someone else

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exbrit
Level 21

Re: Internet Security 2015

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Have you checked to see if you have an account set up at the account pages:  Antivirus Software and Internet Security For Your PC or Mac | McAfee

If not then contact Customer Service as I said, it's free by phone or online chat.

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exbrit
Level 21

Re: Internet Security 2015

Jump to solution

The ultimate sol\ution if the above failures would be to send it back to Amazon for a refund and then purchase directly from McAfee.

Amazon has a money-back guarantee on most products and services as long as you follow their correct procedures for such.

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