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Korgman
Level 10
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Message 11 of 19

Re: Intermittent Issues with New Blue Interface

Selvan- I can't be certain at this point but I seem to recall the icons at the bottom were grey and a mouse over wouldn't change to the pointing finger. I've only had this happen once maybe a week or two ago. Knock knock.

Reliable Contributor selvan
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Message 12 of 19

Re: Intermittent Issues with New Blue Interface

Thanks ​ for clarifying. Now I have a better understanding of the problem; Will get back to you guys if further information is required.

Korgman
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Message 13 of 19

Re: Intermittent Issues with New Blue Interface

Well I figured I'd jinx myself by saying it hasn't happened since the first time. I've attached a screen shot and everything looks normal and a mouse over gives me the finger, but a click does nothing. All the upper tabs and icons respond. This is different from the 1st time in that only see report would respond.

sc.JPG

Reliable Contributor Peacekeeper
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Message 14 of 19

Re: Intermittent Issues with New Blue Interface

What product have you not Livesafe I gather from the Picture ? Issue could be tied to the product you have.

what do you have

Korgman
Level 10
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Message 15 of 19

Re: Intermittent Issues with New Blue Interface

PK- Just plain ole Security Center I got through Dell many years ago.

wixey
Level 9
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Message 16 of 19

Re: Intermittent Issues with New Blue Interface

Hi Peacekeeper,

I have the same as - Security Center through Dell.

Reliable Contributor Peacekeeper
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Message 17 of 19

Re: Intermittent Issues with New Blue Interface

  There matey that might be the issue's common denominator dell supplied Product.

Highlighted
Reliable Contributor selvan
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Message 18 of 19

Re: Intermittent Issues with New Blue Interface

Peace Keeper wrote:

selvan  There matey that might be the issue's common denominator dell supplied Product.

I've made a note of that; apparently it happened to my suite obtained directly from McAfee.

Reliable Contributor Peacekeeper
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Message 19 of 19

Re: Intermittent Issues with New Blue Interface

Good you can repro it in the lab. Good luck in fixing it though I still have not seen it.