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Jikav
Level 7
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Message 1 of 4

IS THAT NORMAL I CAN NOT DELETE MCAFEE FROM MY BRAND NEW COMPUTER ?

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I try to delete all of your softwares today from my brand new asus gaming computer (Mcafee is useless)


First try using your own cleaner -> nothing (somes files can not be removed) so Mcafee Core firewall serice, mcafee management services and  mcafee process validation services are still running


Second try, calling Mcafee support -> exactly the same, after i told to the support i already tried

AND THE SUPPORT TOLD ME TO CALL ASUS, THEY DO NOT KNOW WHAT'S GOING ON

LMAOOO

Do you even know your own softwares ? or you just sell them anyway 

Mcafee do not protect from viruses , IT'S THE VIRUS

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Jikav
Level 7
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Message 4 of 4

Re: IS THAT NORMAL I CAN NOT DELETE MCAFEE FROM MY BRAND NEW COMPUTER ?

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Thanks but obviously I already tried this ..

The only way i finally success to remove this  AWESOME (lul) software was doing a total reset of my computer and then start by MCPR.exe first and not by application and program services as i saw on the forum.
Because the standard removal in application and program services do not sucess to remove everything (but still remove somes) and so MCPR.exe DO NOT WORK if there is any files missing. I lost hours and had to reset my entire computer because of this!

THANKS AGAIN MCAFEE

I would say i will never buy a mcafee integrated computer again but, WE HAVE NO CHOICES it is already in there.


 

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Reliable Contributor Peacekeeper
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Message 2 of 4

Re: IS THAT NORMAL I CAN NOT DELETE MCAFEE FROM MY BRAND NEW COMPUTER ?

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One post enough see

https://community.mcafee.com/t5/Consumer-General-Discussions/Is-Mcafee-able-to-help-you-I-hope-so-be...

I do understand more reading this post The mods here are now all higher level techs and will probably fix this for you but will need access. They are trustworthy and have accessed my PC many times when I was a mod here.

Moderator selvan
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Message 3 of 4

Re: IS THAT NORMAL I CAN NOT DELETE MCAFEE FROM MY BRAND NEW COMPUTER ?

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Hi @Jikav 

The removal process is fairly simple. Go to Installed programs list and uninstall from there - restart the PC when prompted. 

Download and run the latest version of removal tool MCPR from here

Restart the PC when prompted.

Jikav
Level 7
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Message 4 of 4

Re: IS THAT NORMAL I CAN NOT DELETE MCAFEE FROM MY BRAND NEW COMPUTER ?

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Thanks but obviously I already tried this ..

The only way i finally success to remove this  AWESOME (lul) software was doing a total reset of my computer and then start by MCPR.exe first and not by application and program services as i saw on the forum.
Because the standard removal in application and program services do not sucess to remove everything (but still remove somes) and so MCPR.exe DO NOT WORK if there is any files missing. I lost hours and had to reset my entire computer because of this!

THANKS AGAIN MCAFEE

I would say i will never buy a mcafee integrated computer again but, WE HAVE NO CHOICES it is already in there.