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cool36ford
Level 7

I get a popup message from McAfee everytime I boot up my system

Whenever I  boot up my system I get a popup message as follows:  McAfee VirusScan....Some components of ActiveShield are either missing or might not have been installed properly.  I click OK and the message goes away.  My security seems to be OK but what is the deal with this message????

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3 Replies
Dinz
Level 16

Re: I get a popup message from McAfee everytime I boot up my system

Hi,

Could you please provide some infomation on this like;

Do you have the enterprise version of Mcafee installed or is it the home version ?

How old is the computer ?

What is the operating system of the computer ?

Regards,

Dinesh K

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cool36ford
Level 7

Re: I get a popup message from McAfee everytime I boot up my system

I have the home version, 3 pc users.  I have a laptop approximately 3 years old running Windows XP.

Thanks.

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Dinz
Level 16

Re: I get a popup message from McAfee everytime I boot up my system

Hi,

This error can be caused due to several factors :

Error.JPG

Please follow the below steps to resolve the most common causes.

1. Uninstall any other antivirus software if installed .

2.Please run the removal tool from here and reinstall your programs from your account page in http://us.mcafee.com/root/login.asp

Kindly report back if you have any issues on the same.

Regards,

Dinesh K

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