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waltercz1
Level 7

I cant download from my account PLZ HELP

I NEEDED TO UNINSTALL MY SECURITY CENTRE DUE TO ISSUES WITH THE PC I HAVE DONE THIS ALL PREVIOUSLY AND NO PROBLEMS NOW ANY TIME I GO THROUGH CLICK DOWNLOAD FINE ACCEPT TERM OK
THEN THIS PAGE
McAfee Product Download
Thank you for choosing this McAfee product. If you need help downloading, just follow the instructions below.






--------------------------------------------------------------------------------
Click the Download button at the top of this web page.


Accept any security warnings that appear.
Note: On Windows 2000, the installation window might be hidden. To view it, click its tab on your taskbar.


If you're prompted to give the program permission to run, click Continue.



THEN WE CLICK DOWNLOAD AND THIS

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.


I HAVE NO ISSUES WITH ANY OTHER WEB PAGE ONLY McAFEE

CANT EVEN GET INTO TECH SUPPORT PAGES

I WOULD APPRECIATE SOME HELP ON THIS DRIVING ME MAD


THANKS
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1 Reply
BalaSGS
Level 7

RE: I cant download from my account PLZ HELP

1. Click Start and select Search.
2. In the Search box, type CMD and click OK. (If the operating system is vista, then in the Search results window, right-click CMD and select Run as Administrator.
3. In the command prompt, type REGSVR32 JSCRIPT.DLL and press ENTER.
4. After the confirmation message is displayed, type REGSVR32 VBSCRIPT.DLL and press ENTER.
5. Click on the below link and follow the screen shot instructions to repair the internet explorer.
http://service.mcafee.com/faqdocument.aspx?id=TS100034&lang=en_US&prior_tid=32&AnswerID=16777216
In addition to that open the control panel and check for any other security programs, if anything found uninstall them.
Restart the computer.
Click the below link and follow the screen shot instructions to reinstall the Mcafee products.
http://service.mcafee.com/faqdocument.aspx?id=TS100507&lang=en_US&prior_tid=42&AnswerID=16777217
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