Hello. I'm a McAfee user, and as of late, I've noticed that someone else had a McAfee feature I do not have. Me and that person live in the same house, so we share a McAfee plan. We both pay for the same version of McAfee.
What he had was something called the VirusScan Console. It seems to be where you can update McAfee from, where the firewall settings are, and where you can manage virus scans etc.. On my computer, all I can access under McAfee on my Start menu is "On-Demand Scan" and "On-Access Scan". I also noticed he had a McAfee icon on the bottom right-hand corner of his screen, next to the time and Volume settings and such (hopefully you know what I'm talking about). I do not have a McAfee icon there.
I'm afraid I may not be receiving what I pay for. Is there any way I can get VirusScan Console anywhere without having to pay for it again?
To be honest, I forget where I got McAfee from. I'm pretty sure it was from the McAfee site though. Isn't that the only place you can really get it?
And, I'm not trying to be rude, but the whole reason why I have the post up is because I can't find anything like a Security Center. I'm confused as to why I don't have anything like that, since I purchased a legit version of McAfee. I was just wondering if there was a place I could get the Security Center or VirusScan Console (or whatever it's called).
I know I'm probably not being a lot of help, but this whole situation is really confusing me, and I really don't have a lot of places I could go for the kind of information you're asking me.
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming If you can't find these files don't worry. It just means that MCPR has done its job.
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.