cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7
Report Inappropriate Content
Message 1 of 4

Help problems with mcafee , verifying subscription

orite guys hey im having problems with my mcafee it says





computer and files are no protected and internet and network not protected, to fix verify subscription , when i go to verigy it says one or more problems requries your response and nothing happens....


ive rebooted , installed the virtual technician, the virtual tech,found no problems, im running this on my laptop

windows vista home premium 32 bit, service pack 1, Hp


when i reboot it protects for a little while but get error of verify subscription, after i verify it just says


one or more problems requires your response and nothing happens....


can anyone help me


current version of mcafee
Labels (1)
3 Replies
Highlighted

RE: Help problems with mcafee , verifying subscription

Could you run the McAfee Virtual Technicain and then click on the diagnostic log on the left pane

an html file will be saved....
open a notepad and drag that html file from the desktop into the notepad so that it opens in notepad...

copy the contents on the notepad ( html code) to this website and paste the link here...


I would suggest that you contact the Chat support ( technical support for this case....) The logs are for my reference. If i find anything useful i will contact you other wise please proceed with the technical support
Highlighted
Level 7
Report Inappropriate Content
Message 3 of 4

RE: Help problems with mcafee , verifying subscription

http://pastebay.com/25201



everything is ok, found no problems
Highlighted

RE: Help problems with mcafee , verifying subscription



Thanks for the logs.. Please contact tech support chat and proceed further. I will get in touch if required.
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community