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harish230
Level 7

HOW TO UNINSTALL PRE-INSTALLED McAfee PERMANENTLY IN TOSHIBA WINDOWS 8 LAPTOP AND DOWNLOAD OTHER ANTI-VIRUS SOFTWARES

I have a toshiba satellite (model name)  which runs on windows 8.   i want to remove mcafee permanenty . but there is no sign of uninstall application of mcafee in my program files folder. i want to know how to remove mcafee permanently. i dont want it to re-installed agin. i dont want it back. i want to know how to remove it permanently

on 6/4/13 11:20:50 PM CDT
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3 Replies
Peacekeeper
Level 20

Re: HOW TO UNINSTALL PRE-INSTALLED McAfee PERMANENTLY IN TOSHIBA WINDOWS 8 LAPTOP AND DOWNLOAD OTHER ANTI-VIRUS SOFTWARES

What is the application name and version The about tab will show this either on the opening page or in navigation.

The name should be in the program and file listing is is for every PC I have seen though maybe as it is a trial toshiba has hidden it.

Using this program (MCPR) shown HERE will remove it maybe run it two times to be sure.

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hticlark
Level 7

Re: HOW TO UNINSTALL PRE-INSTALLED McAfee PERMANENTLY IN TOSHIBA WINDOWS 8 LAPTOP AND DOWNLOAD OTHER ANTI-VIRUS SOFTWARES

This advice does not work for a Dell preinstall.  I have no paid subscription, I registered, and I get nothing related to deactivate the account.  Given the nightmares I have read about uninstalling this, please, tell me how to proceed.  Thanks!

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exbrit
Level 21

Re: HOW TO UNINSTALL PRE-INSTALLED McAfee PERMANENTLY IN TOSHIBA WINDOWS 8 LAPTOP AND DOWNLOAD OTHER ANTI-VIRUS SOFTWARES

It should work for any installation.  Simply uninstall the normal way through Control Panel > Programs or use the Tutorial here to see how to uninstall a program in Windows 8 http://www.sevenforums.com/tutorials/77761-programs-features-uninstall-change-program.html or another one here:  https://kb.wisc.edu/page.php?id=27423

Then run the MCPR cleanup tool linked in Tony's post or here: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe  and reboot.  That should be all that's needed and shouldn't take more than 5 minutes. 

If Dell have somehow mangled their version of it then their support desk should be able to help.

However McAfee Technical Support is always free by phone or online chat and linked under Useful Links at the top of this page.

.


Message was edited by: Ex_Brit on 18/06/13 12:52:53 EDT PM
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