Hello, this is my very 1st post so bare with me if I do something wrong. =]
I am running on Windows Vista I have purchased McAfee TP3 (3 users) back in like August JUST recently windows popped up an error msg saying that I do not have an antivirus or something and I checked McAfee and it said that I need to "upgrade" or something
I uninstalled everything and reinstalled everything online (purchased online) and an error popped up saying this file does not exist or cannot be copied "C:\PROGRA~2\McAfee\Temp\qxzAD06" everything got installed except the VirusScan
any ideas? =[
sorry if I have a lot of typos, its late and I really want this to get resolved
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming If you can't find these files don't worry. It just means that MCPR has done its job.
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
but i am not sure if my vista is SP1 lol sorry such a noob, how can i tell? and when i installed and ran the cleanup program, in the end it says that the it was incomplete and then it asks me to reboot, normal?
sorry, but i really do appreciate your help =]
i believe ive done all that b4 and still nothing happened, i guess i missed the hidden files part but i have no idea what your talking about lol i tried looking for it but didnt see aynthing but i tired to make it show hidden files but iono what to do, iono where tools is and all that how ever, i did see the "Program FIles (x86)" have mcafee folder in but it wont let me delete it, it says that i need premission?
when I first installed the CD i clicked on the option where it'll install everything that is up to date or install the version from the CD, i did the update option and everything was the same, the error, and now I installed the version on the CD and it worked, the virus scan but the bubble stating the 1033 file is still corrupted and unreadable
do you think its the new update McAfee has or is it just my computer? I tired to do the chat but took forever but if the same issue occurs again, I shall try again with the chat