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Re: Event ID: Mfehidk & McShield. MVT not working.

I even altered the headers for all the subsequent posts.

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Re: Event ID: Mfehidk & McShield. MVT not working.

Thx & Cheers,

The_Narc

Edited on 2/16/10 9:29:13 PM CST
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Re: Event ID: Mfehidk & McShield. MVT not working.

Meanwhile I flagged this but there has been no response thus far.

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Re: Event ID: Mfehidk & McShield. MVT not working.

Yeah, I've noticed and also that many others are having a sort of problem while they are installing the latest version of McAfee (Any suite) so I'd like to know if you have errors in you event viewer when you open the UI, start a scan, update or anything. Can you run MVT and tell me if it reports missing files?

Thx

WBW

The_Narc

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Re: Event ID: Mfehidk & McShield. MVT not working.

Well the only issue I have noticed is an intermittent "SecurityCenter has stopped working and has to close" so I say OK and it closes then I reopen it from the All programs menu and it's green and OK.  This may occur right after an update but haven't noticed any real correlation.  The strange thing is, as soon as the icon exits the taskbar another one takes its place, momentarily showing two icons. This is all I can find in Event Viewer:-

Log Name:      Application
Source:        Application Error
Date:          13/02/2010 3:38:01 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      R2D2
Description:
Faulting application mcagent.exe, version 10.0.560.0, time stamp 0x4b4e5bc3, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x0000000016d29c50, process id 0xff8, application start time 0x01caac9e5c7470a2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-02-13T20:38:01.000Z" />
    <EventRecordID>33795</EventRecordID>
    <Channel>Application</Channel>
    <Computer>R2D2</Computer>
    <Security />
  </System>
  <EventData>
    <Data>mcagent.exe</Data>
    <Data>10.0.560.0</Data>
    <Data>4b4e5bc3</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0000000016d29c50</Data>
    <Data>ff8</Data>
    <Data>01caac9e5c7470a2</Data>
  </EventData>
</Event>

As far as the MVT goes all I got was missing 1 file in Firewall which couldn't be fixed:

mpf14.JPG

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Re: Event ID: Mfehidk & McShield. MVT not working.

Thx for your reply, at least MVT is only telling you that 1 file is missing... I never had the message of "SecurityCenter has stopped working and has to close" while I had McAfee 2010 (I came back to 2009 version thanks to a backup image) I hope anytime soon for a McAfee expert to explain me what is going on with this problem because eventually I will receive the update to the 2010 version.

Cheers,

The_Narc

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Re: Event ID: Mfehidk & McShield. MVT not working.

Well good luck.

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Re: Event ID: Mfehidk & McShield. MVT not working.

Anybody with an idea about this behavior? Hope for a technician with certain experience can check it because I discovered (While checking recent discussions) that when 2010 version is installed problems start to arise... Those that never happened with McAfee 2009. At least, there should be a way to stop the upcoming update before it occurs until certain issues are solved.

Cheers,

The_Narc

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Re: Event ID: Mfehidk & McShield. MVT not working.

I have bumped up my request in our private area for a tech to help.   Meanwhile Technical Support Chat is always available - see Useful Links at top of page.

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Re: Event ID: Mfehidk & McShield. MVT not working.

Give me a little time to research with T3 and I'll let you know what I find out.

Somer L. Pyron
Knowledge Analyst
ServicePortal: support.mcafee.com
Web: www.mcafee.com
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