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Error when restoring computer

Hello, I’m having an issue when restoring my computer. I keep getting prompted FAILURE_FLAG then “Found C:\SYSTEM.SAV\FAILURE.FLG” the reason I was restoring my computer was, after I logged into windows my screen was all black with just a white cursor. So a step I took was delete McAfee through the uninstall programs section. I’m assuming this error is happening because I uninstalled it🤦🏽‍:male_sign: Thing is, I’m too far into the restoring process to “normally” access my computer to install it again (even though I couldn’t because of the black screen) really just need help with this error please. This also prompts “CTO panic”

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Re: Error when restoring computer

Hello @CrystalCaps 

We are sorry to hear that you are unable to restore your computer.

Uninstalling McAfee won't stop or interfere when you try to restore your computer. This is completely a Windows issue. So, we kindly request you to contact your system manufacturer where they will check and help you resolve the issue.

Regards,
Madhan M

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