Showing results for 
Search instead for 
Did you mean: 
Level 7

Error running QuickClean

I'm getting the following error whenever I try to run Quick Clean on TWO different computers:

"This application has failed to start because MSOERT2.dll was not found.  Re-installing the application may fix this problem."

OK, how do I "re-install the application"???


0 Kudos
1 Reply
Level 11

Re: Error running QuickClean

"MSOERT2.dll" deals with Outlook Express or Windows Mail or Windows Live Mail. The cleanup program is trying to load a resource in that program file to access email (maybe junk mail cleanup). You will need to have Outlook Express/Windows Mail installed or accessible for it to work.

What version of Windows and email program are you using?

0 Kudos